The Republic at Lubbock, lubbock-tx

Spacious, quiet

RUN FROM THIS PLACE AND DONT LOOK BACK. If it was possible to give zero stars, it still wouldn’t be an accurate rating. This place deserves a rating that’s in the negatives. My unit was nothing short of disgusting when I moved in, the place was roach infested and our porch unusable because it remains covered in bird poop after one measly maintenance visit which just saturated our poop infested porch with water and called it a day. Constant harassment from neighbors and the street access to the front doors of certain houses leaves you feeling incredibly unsafe after multiple incidences of late night doorbell ringing and door banging from by-passers. The tenant before myself left a cut on the mattress less 2 inches in length on the outer cover which was discovered and documented when I moved in since the mattress had been left flipped upside down (assuming they didn’t want to pay the fee for an entirely new mattress?) which left me responsible for the damages and since the management changes so often they were unable to retrieve my move in damage documentation and charged me nearly $300 upon move out for an entirely new mattress and an additional charge for DUST left on the toilet. This places makes up random numbers for utilities and can’t give you any explanation or breakdown. I was also sent a charge for having an unauthorized pet in the unit when quite literally the first thing I did after applying was get my ESA approved for the lease term. My roommate and I went through hell here so save yourself the trouble and find somewhere else to live unless you hate yourself and want a 13th reason. Not to mention my oven nearly caught on fire and filled out unit with smoke 3 times and every work order was ignored. Hope this helps.

Ceiling fell in over a month ago, I was out of town. Offered me a separate room but I was out of town so I couldn’t move my stuff. Staff I guess went into my room without telling me and moved my stuff. Keep in mind I’ve been paying rent on this place still. Over 100 dollars a month on utilities when I can’t even use any of my appliances. Huge hole in the wall ceiling parts everywhere. Someone broke into our apartment and they don’t care at all. A GROWN MAN SNUCK THROUGH ONE OF OUR WINDOWS IN THE MIDDLE OF THE NIGHT AND STARTED YELLING AND BANGING ON DOORS AT THREE AM. This place is the worst no compensation or even any empathy at all to customers. AC broke multiple times so we had to go without ac in over 95 degree weather multiple times charged us exuberant prices for utilities and later found out that the water bill was so high because one of the sinks in a room no one lived in had been running 24/7 brought this up and nothing changed. Oven and stove both broke went over two weeks before they could order a part in. Just everything about this place is terrible. Genuinely look anywhere else.

I would not recommend living here based on my experience with the move-out process and the lack of communication afterward. I lived here for two years and consistently paid my rent and utility bills on time. During my time, I did not cause issues for management, staff, or other residents. Because of that, I expected the move-out process to be transparent and professional. After moving out, I was charged for damages that I believe were pre-existing and documented during my move-in inspection. I have time-stamped photos and maintenance records supporting my claims, and I am not disputing every charge—only the specific items for which I have evidence showing they were not my responsibility. I was also charged twice for utilities at move-out. When I reviewed my statements, I noticed one utility charge that the apartment staff could not locate documentation for. The amount charged to my bank account does not match any statement that anyone has been able to provide. Despite repeatedly asking for clarification and supporting documentation, I still have not received answers. The most frustrating part has been the complete lack of communication. I emailed management with detailed questions, supporting documents, and requests for an itemized explanation of the charges. More than two weeks later, I have received no response. I have gone to the office in person and called multiple times, only to be told there is no manager available and that I should continue communicating through email. Those emails continue to go unanswered. I understand that legitimate damages and move-out costs can occur, and I am willing to pay charges that are properly documented and supported. However, tenants deserve transparency, itemized billing, and the opportunity to discuss concerns when they have evidence disputing certain charges. My advice to anyone considering living here: document absolutely everything. Take detailed photos and videos at move-in and move-out, save every maintenance request, keep copies of all emails, and retain all billing statements. You may need that documentation later. Unfortunately, because of the unexplained charges, the inability to provide documentation for billed amounts, and the lack of response from management, I cannot recommend this property to future tenants.

I would not choose to live here again. When I moved in the house was absolutely filthy. My mattress was brown from all the dust that was on it (mind you the mattresses are blue). Our couches are full of cat scratches from the previous renters and were not replaced. Our carpet is absolutely disgusting, even ripped at some of my roommates doors. For move out, they expect the house to be in prestige condition or they’ll charge us for every imperfection. Like okay understandable, but my house should’ve been like that when I moved in and it clearly wasn’t. They have all this time to do walk throughs to make sure each house is clean before new tenants move in, but that’s not the case. I almost got fined $250 just for having 2 dog toys in my room when they came to inspect. I let management know that the toys were in there due to my family dog visiting me when my parents came to town and they still were going to fine me the $250 if I didn’t get the toys out in 24hrs. They said no dog is allowed to even visit my house if I didn’t pay the dog fee (my dog has never lived with me in my house). They scam you for your money and are very rude about it. Our ac unit has been broken since we moved in and they apparently “fixed” it 3 separate times. Our house will be unbearably cold or so hot and humid. Our bar stools were left outside by the people who lived here before and we got in trouble for it. Of course the stools were full of dust and dirt that we had to clean. They do inspections and fill out work orders for us but never get what needs to fixed done. Pool is never open. Package system is super unorganized and the front desk is no help if you cannot find your package in the mailroom. The gate has been broken all year so that “security” aspect is a lie. Never again!