The Edge Lubbock, lubbock-tx

​I highly recommend The Edge apartments in Lubbock, Texas. The overall experience here has been fantastic, largely due to the consistently friendly staff and the prompt, efficient maintenance team. Any time an issue arises, it is handled professionally and quickly. ​I would like to specifically highlight Lizzie Miller, who has been super helpful and remarkably kind during all of my interactions with the office. Her dedication to providing excellent service truly makes a difference. If you are looking for a well-managed community with a team that genuinely cares, The Edge is an outstanding choice.

My experience here has been excellent, thanks in large part to the consistently welcoming staff and the attentive maintenance team. Whenever any issue comes up, it’s addressed promptly and with professionalism. Close proximity to campus, the TTUHSC especially. Lizzie at the leasing office has been incredibly helpful and genuinely kind every time I’ve interacted with the office. Her commitment to great service really stands out and adds to the overall positive experience.

I have enjoyed living at the Edge for the last three years and I’m excited to renew for another year! Maintenance is always courteous and quick to fix any work orders I submit . The front office staff is great and always communicative. You’ll definitely love living at the Edge.

I recently moved out of The Edge, and I feel compelled to share my negative experience to help others avoid the same pitfalls. Unfortunately, this complex fell short in nearly every aspect of apartment living. Here’s a comprehensive list of the issues I encountered: Management: The current management is new, but my experiences with the previous management were consistently negative. For example, I requested several times for the cleaning of the inside entrance area of my building, which had become extremely dirty. Despite repeated assurances that the issue would be addressed, no action was taken. When I followed up to inquire about the cleaning schedule, I was informed that the area had already been cleaned. Upon informing them that no cleaning had actually been performed, I was accused of dishonesty and subjected to raised voices. This incident was representative of numerous similar occurrences where I encountered unprofessional behavior and dismissive attitudes. Unkept Complex & Buildings: The appearance of the complex significantly diverges from the representation on the website. The pool was consistently unclean, with visible trash and debris, and the pool furniture was both torn and stained. The mailroom was regularly cluttered with trash, dirt, and leaves. The BBQ and fire pit area was so overgrown that it was unusable, and the stoves in that area had not been cleaned. Overall, the complex, including its landscaping and general cleanliness, was poorly maintained, reflecting a lack of concern for its upkeep. Specifically, in my building, there was a large stain in the hallway that caused a persistent musty odor. Despite multiple work orders requesting cleanup, the issue remained unresolved. Additionally, the building itself was not well-maintained, with cobwebs on windows, wasp nests near the entrance, and debris scattered around the exterior entrance area. Mail / Package Room: The mailroom consistently had trash scattered on the floor due to overflowing trashcans and was generally inadequately maintained. Regarding the package room, I experienced multiple incidents of package theft. After filing a police report, it was revealed that the security camera in the package room had been non-operational for an extended period. Other: The indoor and outdoor utility closets were consistently left unsecured and in a state of disrepair. The outdoor closets were frequently cluttered with sticks, leaves, insects, and trash, and were used for storing miscellaneous items. Similarly, the indoor closets were in poor condition, with the control box appearing neglected, as though it had not been inspected or maintained regularly. Overall, The Edge Apartments did not live up to its promises and provided a frustrating and unpleasant living experience. I would advise potential renters to consider other options before committing to this complex. Also, if you’re still interested please actually do a thorough tour of the complex in person.

I am so thrilled that my daughter chose the Edge apartments to call home during her studies at Tech. The General Manager, Jon, has been so attentive and respectful to our needs, requests, and questions. The maintenance team responded D’s to work orders within 2 days of submitting requests which is fabulous! My daughter also has the added convenience of being right across the street from UMC which is so convenient as a medical student.