The Carlton House, lubbock-tx

⭐⭐⭐⭐⭐ If you’re looking for an apartment, I highly recommend reaching out to Amaris at The Carlton House! She is incredibly friendly, professional, and always willing to answer questions. She takes the time to explain everything thoroughly and truly cares about helping people find the right place. From everything I’ve seen and heard, The Carlton House offers beautiful apartments with great amenities. Having someone like Amaris on the leasing team makes the experience even better because she goes above and beyond to make people feel welcomed and valued. Great customer service like hers is hard to find. Keep up the amazing work, Amaris!

I personally love the atmosphere. I’ve heard a lot of good things about this location And after taking a tour Seeing the elegance of the facility, pool area, workout center etc. The young woman giving the tour was very informative and polite it definitely Made our experience in the top-tier I believe her name was Amaris.

I’ve lived at Carlton House Apartments for a full year now, and overall it’s been a great experience. The property is beautiful, well-maintained, and feels very safe, which has made it a comfortable place to call home. The staff has all been friendly, helpful, and quick to respond whenever I’ve needed anything, and it’s been nice getting to know them over time. Maintenance and communication have both been smooth and reliable. A special shoutout to Savanah, the leasing agent, who made my move in process easy and has continued to be helpful throughout my time here. She’s always welcoming and professional. Overall, I’d definitely recommend Carlton House if you’re looking for a clean, safe, and well-managed place to live.

The Carlton House is one of the best student housing options in Lubbock. It has easy access to the campus via the shuttle or walking across the bridge. It’s modern and clean. They have friendly staff and Alex does a great property tour.

Over the last three years living at this apartment complex, I’ve watched the “luxury” standard steadily decline under current management. When I first moved here, I genuinely recommended this place to others because it was well-kept and enjoyable to live in. Unfortunately, that hasn’t been the case for quite some time. The hallways and elevators are frequently dirty, often covered in mystery substances, with dog waste and even used condoms left sitting around for days. It seems like these areas are only properly cleaned when upper management or property inspections are expected. I will say the maintenance team, does the best they can to keep up with the endless issues around the property. However, there are constant problems with the parking garage gates, random speed bumps that are constantly need repairs, and other ongoing maintenance concerns that never seem fully resolved. For the amount of rent residents pay, the amenities are extremely disappointing. The gym is one of the worst apartment gyms I’ve seen, and it’s rare for the hot tub to actually be functioning. On top of that, there are visible cracks throughout the walls from a foundation that clearly never settled properly. I could go on, but overall this property no longer reflects the “luxury” living experience it advertises, and the cost simply does not match the quality residents receive.