The Bloc, lubbock-tx

I would rate this place a little higher but I continue to get fees for my daughter who no longer lives there. We turned in the keys for her apartment in July, lease was up the 31st of July but they moved my daughter to a new unit because they rented her space before her lease was up, now it is showing I owe for the month of Aug which is incorrect and fraudulent because we did not sign new lease paperwork or was even told about moving her to a different unit because they wanted to rent her unit before her current lease was even up, so beware because seems kinda shady of what they are doing

My husband and I toured The Bloc in our recent visit to see our daughter. Shandia was wonderful! We walked in and she was able to give us a tour on the spot. Excellent customer service and very knowledgeable. I love that each room has its own bathroom, and there is laundry in each unit. It is within walking distance to campus, close to restaurants and has parking on site. Thank you for your time!

Super nice and cool here at the Bloc, I love it and also the workers, the maintenance and the assistance manager and the manager is a very nice people, I forget their names, they are great people to work with, whenever I had issues with my lease or utilities when I meet them, they solves it for me and for the maintenance they are doing a great job tob too, I dont know the name of the man but whenever I put in work order in the next 10 to 20 mins minutes he is at my unit number door. Honestly this few with this people is great unlike previous people. I love them all.

I would not recommend living here based on my experience. The biggest issue was the roach infestation. I have videos showing the roaches, and I reported the problem to management multiple times. They sprayed the apartment once or twice, but the issue was never fully resolved, and there was little to no follow-up. At night, the kitchen would have roaches everywhere, and I even had to buy my own roach spray and traps just to make my room livable. Another frustrating issue was the utilities. The electricity bills were inconsistent. Some months there would be no bill at all, then several months would be combined into one payment, making the amount unexpectedly high. I also learned that utility charges could continue after moving out because of how the billing and roommate utility split worked. I wish this had been explained much more clearly before signing the lease. On top of that, my interactions with management were disappointing. I didn't feel like my concerns were taken seriously, and communication could have been much better. Overall, this was a stressful experience, and I would not choose to live here again.

An honest review for those looking for student housing like I was one year ago. I mostly came here because the appliances are nice and the rooms are decent size. Something I did not take into consideration was the area. This complex is right next to Avenue Q and has almost no security. We had someone try to break down our door and the office blamed it on us “being drunk and hanging off the door” which is crazy. Someone went down the street and broke the side view mirrors off every single car one time and the bloc had no security cameras and nothing was done. If you live on the north side of the complex it is very sketchy and there is always trash, shopping carts, and lime scooters just blocking the sidewalk. When we moved in our unit was missing half the couch, the tv was broken, some of our rooms furniture was broken, and none of us got chairs for the desk like we had been told we would. The previous tenant in our unit also had a dog and the whole place reeked of piss. Also the parking garage situation is a disaster. I pay extra every month to have my own spot but I don’t even know what spot is mine because they kept reassigning them and I don’t want to be towed, and my original spot was on the third floor which at that point paying for reserved parking is pointless. On the bright side the appliances are nice and the rent is decently priced. If I could go back I would not have signed here. There are way better options for just a little more. I know the complex has recently come under new management, and hopefully things will get better, but that was my experience here.