Derby Row Apartments, louisville-ky

Flooded apartment, terrible parking, parking garage elevator broken very frequently, lost packages, shoddy AC, zero protections from unsafe roommate situations, terrible communication. It’s low-cost apartment living with a Gucci belt. Oh yeah, and even though I gave them my forwarding address I never received the remainder of my security deposit.

I had a great experience working with Tahj at Derby Row Apartments. From the moment I interacted with him, he was professional, respectful, and genuinely helpful. He took the time to answer all my questions clearly and made sure I understood everything about the leasing process. What stood out the most was his communication he stayed consistent, followed up when needed, and made the whole experience feel smooth and stress-free.Tahj also has a great attitude and makes you feel comfortable right away.

I’ve been living on Derby Row for a year, I can the experience was great. The apartments are in great shape and they have everything you need so you can live comfortably. The client attention was great, since I came here Lindsey helped me with every single problem/issue I had, she is one of Derby Rows best units. No matter the situation she always got me a solution. I can say this is a very complete and friendly place, I recommend Derby Row to anyone who needs a place to live.

I recently inquired about leasing at Derby Row Apartments and had a really positive experience. From the very first interaction, everything felt professional, welcoming, and well-organized. I especially want to recognize Kiya Demps for her outstanding customer service. She was incredibly helpful, informative, and patient while answering all of my questions. She took the time to explain the details clearly, made sure I understood the leasing process, and never made me feel rushed. Her friendly and professional attitude truly stood out. It’s rare to come across someone who combines knowledge with genuine kindness, and Kiya absolutely does. Based on my experience alone, Derby Row Apartments seems like a community that values strong customer service and professionalism.

I looked around at few places in the area, looking for the right place to live. When I met Lindsay Gibson at derby row, I knew this would be the place for me compared to every other site I visited. Lindsay went above and beyond instead of doing the bare minimum. She was very professional and ecstatic when it came to helping me get squared away. She really connected with me as she does with anyone and really went out of way for me. 10/10 would recommend derby row to anyone because of Lindsay Gibson.