LA Furnished Apartments, los-angeles-ca

Please note: this is ONLY about the application/front end experience. I have no idea what maintenance was like. This is getting 2 stars instead of 1 because Dane the realtor was amazing, and has nothing to do with him. Leasing does not clarify anything. My boyfriend and I wanted to apply for a unit that has been on the market for well over 3 months. I have a government job and income, my boyfriend works for a family llc. I called leasing to explain and that should have been the key to see how difficult they would be. I was told I couldn’t discuss anything on the phone with them. I had clarifications about the application and my situation. After on the phone I was told that it wasn’t combined income (this is the only unit where they don’t consider combined income of applicants), I was met with an email that encouraged us both to still apply. I have IN WRITING where they said that the owner would be spoken to if something could be done for our situation since we loved the unit. After collecting $130 in fees, and giving us a mass amount of runaround for both our applications like asking for more paystubs, communicating saying “they’ll review it!”, the leasing agency lied and said they called my boyfriend’s family to explain the denial, that he didn’t have income, and that in state co-signers need to make 5x the income. Not once anywhere is the 5x the rent in income in writing for co-signers. At that rate, who is renting an apartment if they need to make $200k? For a unit with no in unit laundry? So they held us to a standard they “claimed” was in writing, but went back on their in writing communication they would speak to the owner about our application. I understand qualifications. Don’t entertain people then just to make $130. I’ve never felt like my time was wasted before in a renters market until now. Sad to see that you can pick and choose what you’re held to in writing, especially when you have people with great recommendations and government jobs and co-signers, you can’t make it work or speak with the owner as you requested. The unit will continue to sit vacant.

Melody has been very very helpful in our dealings with each other. She remained patient while I had many questions and concerns. Even though I had alot of questions about apartments and scheduling, she is the best ive experienced in a long time. I got confused and she calmly helped me figure out what I wasn't understanding. She has great customer service skills in her job working with all types of people. She responded quickly with details I needed fast and professionally. The pressure I put on her to provide me with answers went extremely well. She handled it professionally with concern for me. I wish other could have the patience and professionalism as Melody. Thank you so much Melody.

RENTERS BEWARE of these thieves, KNOW YOUR RIGHTS! CA Law states: "Within 21 days after move-out, the landlord must send the tenant an itemized statement explaining in detail any deductions from the security deposit (unless they total less than $125), and return the rest of the deposit. o If the landlord did the repairs, the statement must show the work done, the time spent, and the hourly rate. o If someone else did the work, the landlord must provide a copy of the bill for the work. o If the work cannot be finished in 21 days, the statement must give a good faith cost estimate. The landlord must then provide the final statement and return the remaining deposit within 14 days of finishing the work"... they illegally withheld an extra amount of my security deposit for a total of 220 even after I reached out to them for the itemized reciept they didn't send a single thing and I have not heard from them since. We left the unit looking just as clean if not cleaner than when we moved in BTW! Beware of the landlord Stacy (327 N Ynez Ave unit) as well, who hired this property management company as she just brushes off any concerns & tells you to "reach out to scott properties" but once you do nothing comes of it. Also, as soon as we moved out they relisted the unit cheaper than what they were charging us rent when we were tenants. Disgusting greed and unprofessionalism.

My experience with Scott Properties in Los Angeles was incredibly frustrating, and I would strongly caution anyone who is trying to move quickly to read every single document and requirement carefully before paying fees or moving forward with an application. My boyfriend and I applied for an apartment renting for approximately $2,150 per month. I earn $31.76/hour working full-time, which comes out to roughly $66,000 per year, and my boyfriend earns approximately $36,000 per year. Combined, we make around $102,000 annually. We currently pay $2,450 per month in rent and have been able to maintain that housing expense. Despite this, we were told that we did not make enough money to qualify. I was also told that my credit score was below 500, which was especially concerning because I have worked with another property management company and received a completely different credit result during their screening process. The credit information Scott Properties relied on appeared to come through AppFolio. Based on my experience applying to other apartments, the credit information reported through AppFolio did not seem consistent with other reports I received. Because of these discrepancies, I have also reached out to the Better Business Bureau regarding my concerns about what I believe may be inaccurate or outdated information being reported through AppFolio. The stated credit requirement for this property was at least 560, so naturally the difference between what Scott Properties reported and what I was seeing elsewhere became a major concern. What bothered me even more was that I tried to provide solutions. I offered to provide a co-signer and even offered to put additional money down to strengthen our application. Despite those options, I felt there was very little willingness to work with us or provide a clear path forward. This is only my second time going through the moving process, so I will also hold myself accountable for not being as thorough as I should have been when reviewing every document and understanding exactly how the screening process worked. However, this experience has definitely taught me what to look for and what to avoid when applying for apartments in the future. In my experience, some of the language in the documents was confusing and unnecessarily complicated. The overall process also felt predatory toward renters who may be under pressure to find housing quickly and may not realize how important it is to scrutinize every section of the application paperwork before submitting payment. If you are considering applying through Scott Properties, I strongly recommend getting every qualification requirement in writing, asking which screening company they use, requesting a copy of any credit or tenant screening report used to make the decision, comparing that information against your own reports, reviewing every fee before paying, and keeping copies of every document and communication. I understand that rental companies have qualification standards and that no applicant is guaranteed approval. My issue is with how the process was handled, the conflicting information regarding my credit, being told our income was insufficient despite a combined household income of roughly $102,000, and the lack of meaningful options even after offering a co-signer and additional funds. For a household already paying $2,450 per month to be told that we do not make enough money for a $2,150 apartment was difficult to understand. Ultimately, I learned a valuable first-time renter lesson from this experience: do not rush, question everything, verify the screening information yourself, and thoroughly read every document before giving a rental company your money. HEAVILY RESEARCH THESE COMPANIES. I would not apply with Scott Properties again.

What ever you are seeking from them you need to be prepared to be disappointed. I made contact with this company 3 months prior to moving in and payed application fee only be told 1 months before moving in that they are no longer managing the apartment I want to rent. If you really want to waste your money you should try to grab a 50 dollar bill and change them in to quarter and throw them water instead, cause at least you get fun by doing so.