Aspire Apartments at CSUN, los-angeles-ca

I’m writing this review for anyone considering the shared room option at Aspire, because I wish I had understood how roommate concerns are handled before moving in. During my time living here, I have made three separate complaints to management regarding ongoing issues with my roommate and the cleanliness of our shared living space. Each time, I was told by the property manager that there was nothing that could be done because the situation did not qualify as “excessive mess.” Meanwhile, I have been the one repeatedly cleaning shared areas, including the bathroom, just to maintain a livable environment. What was especially frustrating was being told that my option was to move. If I am the one consistently raising concerns and trying to maintain the shared space, it feels unreasonable to be told that I should be the one to leave rather than the issue being addressed. Residents should not feel pushed out of their own living space simply for asking for basic standards of cleanliness and accountability. More than anything, the lack of response and support from management has been disappointing. When residents raise legitimate concerns about their living conditions, those concerns should be taken seriously and handled with care. Instead, my complaints have felt dismissed. As a young Black woman, it is difficult not to question whether my concerns are being taken as seriously as they should be. All residents deserve to feel respected, heard, and supported when bringing forward issues about their living environment. For transparency, I will also be including photos of the living conditions that led to these complaints so that others can see exactly why these concerns were raised. If you are considering the shared room option at Aspire, I strongly encourage you to think carefully and understand that if issues arise with a roommate, management may not intervene unless the situation meets a very high threshold.

I’ve been living at Aspire Northridge for about a year now and have had a really good experience. The community is clean, well maintained, and it’s just a really comfortable place to live. Recently I had a friend visiting from Europe and she was surprised by how nice everything is here. She loved the property, the amenities, and the overall vibe. The property manager has always been super helpful and friendly whenever I had questions or needed something. Overall I’m really happy living here and would definitely recommend Aspire Northridge to anyone looking for a place in the area.

After living in this building for several years, I would like to express my sincere appreciation for the management team. They are consistently professional, responsive, and attentive to residents’ needs. Whenever an issue arises or assistance is required, it is handled promptly and efficiently, with clear communication throughout the process. Management does an excellent job enforcing building policies and maintaining order, which contributes to a strong sense of safety and trust. The team is proactive, well-organized, and clearly committed to keeping the property at a high standard. It is reassuring to live in a community where the staff is engaged, aware of what is happening throughout the building, and genuinely cares about residents’ well-being. Another standout aspect is the cleanliness. The building is consistently spotless, and the cleaning staff deserves special recognition for maintaining common areas that always look and smell fresh. The overall environment reflects pride in upkeep and attention to detail. The one area that does not reflect these otherwise excellent standards is the laundry room. Unfortunately, the machines appear poorly maintained, with visible mold in the detergent drawers (the compartment where detergent is added) and a persistent musty odor. This raises concerns from a hygiene and health perspective, especially in a space where residents clean their clothing. At times, the odor is strong enough to cause headaches, and there is understandable worry about potential long-term health effects or mold transferring to freshly washed clothes. In addition, some washers do not clean effectively, and several dryers do not dry properly. Given the building’s otherwise exceptional cleanliness, safety, and management, improving the laundry facilities would make a significant difference and bring this amenity in line with the high standards maintained throughout the rest of the property. Overall, I am very grateful for the dedication of the management team and feel fortunate to live in a well-run, safe, and carefully maintained community.

I just wanted to take the time to say that after my 2 years of living here that I’ve never been happier. The difference between living at the dorms versus Aspire was night and day. When I first walked in my apartment was modern and contemporary and my experience was forever changed when I walked into my bathroom and the I was greeted with my mirror lighting up. Not to mention the amenities that come with living at this complex from a jacuzzi to the terrace rooftop. One of my favorite things to do having lived on the fourth was walking to the glass panel bridges overlooking the pool and just feeling the breeze wash over me as I overlook the gorgeous view at night with the lights. After a long day I’m able to destress with a view that is reminiscent of a Beverly Hills hotel. But above all I can’t praise Victoria Gaskins the leasing manager enough. From day one and even now when I’m a current resident here she has always been welcoming and always greeted me with a smile. She was happy and able to give a smooth transition from when I started at rent by the bed to my private room and ultimately my own apartment. The way she maintains and upkeeps Aspire apartments is reminiscent of a mama bear catering her cubs, always making sure it’s tended to and always finding ways to improve the quality of life here. Overall I don’t regret my decision moving from the dorms to living at aspire and I will continue to enjoy my stay here until I graduate my senior year

Deceitful and poor quality staff, extremely loud living conditions. I posted this review several times and it was repeatedly taken down by Google. Lived in this place for one year and got out as soon as I could as my upstairs neighbor was extremely loud. Despite the PM upon moving in insisting that residents rarely cause noise violations due to the heavy fines laid out in the lease, after making several noise complaints the only response was ever, we can’t really take your word for it you should call security. And calling security would do nothing. The apartment has been adding new fines and fees since I moved in and it got absolutely out of control, such as new transaction fees, rising utility costs, and most recently, they decided to steal my entire security deposit and charge me on top of it due to absurdly minor marks on the walls which could not possibly cost the amount they claimed to fix, which by the way is illegal in CA and they surely are aware of this, but after calling Victoria she says this is their blanket policy for everyone and she doesn't know any better. Literally any chance they get they will fine you, apparently its their policy to just steal your deposit. Of the staff, the junior member Arman who answered the phone almost every time I called gave me zero accurate pieces of information in the year that I lived there, he would give wrong information or tell me to call later when the senior staff was there any time I had a question about their absurd and myriad billings. The senior staff member though overly nice at first, is a very rude and deceitful person. For instance, we were moving a very large and heavy couch out through the lobby before we moved out, we asked for a dolly and she brought us a 2x2 wooden plank dolly with janky wheels, where a few days later when we were moving out we asked for a dolly from a maintenance staff member and she brought us from the same closet a 350 kg-limit full size metal dolly. Later when I was trying to find out if they were going to steal my deposit (which they did), after saying I’d hear in 2-3 days after move-out and it’d been over two weeks, she was ducking my calls for days, until I called with my boyfriend’s phone and then she answered on the first ring. Upon moving out we were not given a space to put our truck and had to carry our stuff across four lanes of traffic because they refused to move their van that sits outside and can easily be parked in the garage, where the truck is too large for the garage. The one bedrooms were nice but it is very difficult to afford as a student and required working an excessive amount for me personally on top of my studies, which I was still able to complete with high honors. But whenever I was able to be home from work or classes, my upstairs neighbor was without fail stomping around, vacuuming daily for hours for some reason with a very old and heavy vacuum, rearranging furniture, fighting with the dog, etc, with dogs and loud music on either side and below our room as well. I would not recommend living here. Picture: Some of the photos of their inspection of the "minimal scuff marks" that allegedly cost them $400 to paint over, which were here when we moved in. Lying thieves.