The Factory Student Housing, logan-ut

Rent for me for a private was $650, flat $75 monthly for utilities and $75 for the parking garage which is almost required due to lack of street parking around the area. They also tack on a convenience fee when you pay for rent which adds almost twenty bucks. Total monthly rent for me was about $820 and it’s 100% not worth that. I lived at The Factory from February to October. The first half of my lease was fine, but from August to October it went downhill fast. Carpets were left covered in paint dust for two weeks, my belongings were moved and damaged, and some items went missing. Workers and cleaners repeatedly entered my apartment without proper notice. One even opened my bedroom door at night. Communication from management was almost nonexistent unless I pushed hard, and when they finally responded, they offered only $75 with a confidentiality agreement. Living here was stressful, unprofessional, and nothing like what I was promised when I signed.

My apartment was great! It was a very nice place to live, very comfortable with quality amenities. However, when I was trying to sell my lease, they were very unhelpful. They wouldn’t advertise my lease at all, which didn’t make any sense to me, since they wouldn’t be losing any money by doing so. In fact, they would’ve gained money, since there was a $400 transfer fee. It’s also very expensive for what it is, I was paying close to $700 in total while sharing a room and dividing the cost of the apartment between six people, myself included. All in all, it’s a very nice place to live if your can afford it, but when it comes to selling the lease, it’s nearly impossible.

I have to share my experience with The Factory. My daughter was looking for a place for fall semester and looked into The Factory. Tawnya was so kind and helpful. She applied and got approved. My only issue is that I wish their prices was more upfront. We didn't realize that the $590 was just the base rent and there would be more on top of that. Jessica in their customer service was amazing to do everything they could to help us out in our circumstance. She was so kind and understanding. I appreciate her so much. We unfortunately were unable to lease an apartment, but I had to leave a review for their kindness and amazing customer service. Thank you so much for listening and understanding.

This is my honest review of the factory… yes there are some things that aren’t ideal. That’s gonna be like most places. This is what I would recommend you do. Come here look at an apartment In person. See if you’re okay with the things that aren’t perfect then live here if not go find another place. Good things - Staff is nice and friendly (they are under new management and are trying to fix the boatload of problems from the previous management) - Hot tub has worked for the past 9 months. - Modern interior - Good fridge and cabinet space. - Gym is nice for a quick workout. But if you really wanna good workout go to the REC Things I don’t like. - Utilities is $75 and parking is $75 per month. So be prepared to pay an extra $150 on whatever contract you sign - Thin walls, vents and air ducts might need cleaned out, sometimes you just have dust on your desk after 1-2 days. - From what I understand, they only sell a limited amount of 9 month leases. So be prepared to pay for a full year regardless if you stay here or not over the summer. Anyways. The pictures most people are posting are valid, but recognize it’s like 3-4 rooms out of 1000. Most are like what the website shows.

Very disappointed in my son's experience at The Factory. We toured with the most darling girls and they did a great job selling the place. I should have caught on when they said they were both moving out. The year started with getting emails about move in with great details and rules. Then, the apartments weren't even ready. My son moved in and a week later had to pack everything up while they painted. Then a week later again to recarpet. Love that it was being redone, but it was promised to be before moving in. The management did a huge disservice to my son and his friend. They were freshmen and put in an apartment with 4 seniors. 2 were already engaged and all were comfortable and established in friends. If they had been matched with 4 more freshmen, they would have had a much greater chance of making friends with others who needed some friends. My bill ended up being much more that I was told it was going to be. I have 30 years of credit, I really don't need paying my son's rent reported to a credit company. Charging a fee monthly for taking my payment was also ridiculous. Was really hoping it was going to be a great experience, but sadly, it was not. He is now switching to another University. I didn't realize we were signing for the whole year, but realized it right after he moved in. I was hoping he would enjoy it enough to stay, but he is not.