Latitude Living Spaces, lincoln-ne

I’m leaving a 4 star review. Latitude is a great place to live. The staff has been really understanding on my roommate situation- who has stolen things from me and has uncleanliness issues. They set up meetings with me. Tried to set up a meeting with her, all failed. Thankfully she just can’t pay rent went ghost and is leaving mid lease, but they did offer a lot of help in fixing my paired roommate situation. Thank you to the lovely ladies in the office who always listened to me vent as this was very mentally overwhelming and extremely exhausting. This affected my health and they worked with me. Thank you. I can’t give you enough grace. The maintenance here also is very very good. In my past apartments it takes days to fix. They typically take a couple hours before they fix a maintenance issue. The guys are great and very hardworking and also inform you on future repairs or preventative measures. Thank you George and thank you to the staff. I love it here.

I would give this apartment complex 0 stars if I could. The way management has handled my situation has been absolutely ridiculous and completely unprofessional. After moving out, we were charged for a couch and blinds that were ALREADY damaged when we moved in. We brought the condition of these items to management’s attention, and we were specifically told by management that it was fine and not to worry about it. We trusted their word and had no reason to believe we would later be charged for something they had already told us was not an issue. Now that we have moved out, management has completely gone back on their word and is trying to charge us for those exact same items. Even worse, we provided pictures showing the condition of the couch as proof, and they still denied our dispute by claiming there was “no proof.” So apparently management’s word means nothing once they have an opportunity to put a charge on your account. We trusted what we were told by the manager, documented the condition, and did exactly what we were supposed to do, yet they still decided to go back on what they told us and try to make us pay for pre-existing damage. The entire situation has been extremely frustrating and shows a serious lack of accountability from management. If you tell a resident that something is fine and that they don't need to worry about it, you shouldn't be turning around after they move out and trying to bill them for it. If you live here, document absolutely EVERYTHING. Take pictures and videos of every single issue when you move in and get anything management tells you in writing, because apparently their word isn't enough. I would absolutely NOT recommend this complex. The way management has handled this situation has been unfair, unprofessional, and completely unacceptable. We trusted management to stand by what they told us, and instead they went back on their word and tried to make us pay for something they had already told us not to worry about.

Stay away! From day one, there were already problems. I paid extra to move in early, but shortly after moving in, a maintenance guy showed up unexpectedly without even knocking to clean the carpets, something that should have been done before I moved in.The underground parking garage also felt SO unsafe. There were flashing lights, a broken door window, and a broken secured door that was supposed to keep people from getting in. During my first week living there, someone followed me from the street into the parking garage. I tried calling their “security” several times and no one answered. We also contacted management multiple times about the broken door because I didn’t feel safe, and nothing was done. We were actually told that some residents liked the door being broken because it made it easier to get inside when their hands were full, which is crazy considering it’s supposed to be a secured garage. When we toured about 6 months before moving in, we were told the amenities were being renovated and should be finished by the time we moved in or shortly after. They weren’t finally completed until around the time we moved out a year later. To top it off, before moving out I patched the holes and touched up the paint on the walls, yet I was still charged for painting/repairs. I could go on and on but there are so many other amazing apartments downtown. Save your time and money and look elsewhere!

Super confused on the recent low stars. The new management team has been super nice and have always been able to help with my problems . They are currently renovating the apartments, and adding new furniture which is super exciting! I got to keep my same rate and apartment by renewing on time which is awesome! I giggled seeing the comments about bribing people to leave good reviews. They have a sign asking resident to leave a review about their time here. Anyways! Super excited to live here again next year

HORRIBLE. DO NOT LIVE HERE. it’s been 2 months and we’ve had to fill out 10 maintenance requests and our ac has broken 3 times. We’re currently unable to get our ac fixed for THREE WEEKS, and my room is 80°. They’re unable to do anything about it because of the fact my window is broken and won’t open and they said they’d “get to it when they get to it.” Just live somewhere else, anywhere else.