Signature Apartments, lexington-ky

I’ve been a resident since the building opened. Management assured me I had a parking spot, and when I started the new lease term, they informed me they were “sold out” of parking, which is completely false. I have pictures to prove it (I’ll attach them to this review). They dismiss your concerns and prioritize profit. I strongly advise against signing a lease here. My first leasing term under a different property manager was fantastic, and I had no complaints. However, this time, a poor leader took over as property manager, and things have been downhill ever since. Stay away from this trap. It may look nice, but it’s a big scam. Don’t fall for their tricks.

I lived in signature for 2 years, and was one of the founding residents. If I had just lived for the first year, I would of give the place 4.5-5 stars. Sadly, due to my second year, I feel that a 4 star is a bit too generous. Pros: - The complex is close to campus, and there is a bus stop fairly close to the main gates. - The pool is lovely, and the gym while small gets the job done when you can't be bothered to go to the one on campus. - The student staff and maintenance are wonderful, helpful, and very kind (I can't thank them enough). - While minor issue present (paint splatter on floors is common) I have never seen cockroaches, centipedes, or anything more than 1-2 tiny spiders and a couple of ants in 2 years. - Appliances are great at the location. - Besides a few people revving engines at night, and a small crack in my window which forced me to hear peoples conversation at night, it is pretty quiet. Cons: - General management changed from year 1 to year 2, with year 2 (2025-26) being MUCH harder to deal with and much less human. - When I first lived there, EVERYONE got to park in the complex, slowly during the year a lot of good spots got taken away with premium parking (which you couldn't opt into after a point in time). By my second year, the only free parking was OUTSIDE the complex and it's gates, causing there to be THREE tiers of parking. - Rent increases was absolutely ridiculous. My first rent (with an early buyers voucher) was $895 per person for the smaller 2-bedroom. My second room (which was not the same room (more about that next)) was $1015. Third year jumped up to $1,157 BASE (they upcharge for 1st floor, pool view, and if you are in the room with a bathroom inside). This is all for only 813 sq. ft. - They pressure you to renew. The whole reason me and my roommate were forced into a "premium" room was because you need to renew by October (2.5 months into the lease!). If you didn't (like we did) your room is up for grabs. We signed again in February and still got put on a waiting list (with only "premium" rooms left). - Bill issues. When signing again for the second lease, I got charged double for all annual fees ($200 bucks over). I told Signature and they said that it would be fixed before the due date (it was not), and I only paid the true amount. They also don't send utilities on time, and for the last 2 year I have gotten billed the last 3 months of utilities all at once. - Ice issues. During the snowstorm in 2025 the entire complex was covered in ice for 3+ weeks. The response was terrible to say the least. Me and my roommate were forced to shuffle our feet on the road because the sidewalks had constant ice. We both slipped pretty much every day. Overall I still think the place is OK. I would recommend it for people back in 2024, and maybe would still recommend it for people in 2025. But past that? Probably not. There is some great people there and it sucks to have to leave the place without a recommendation, but I expect it will continue to go downhill.

We have lived in this complex since it first opened, and under the original management, everything was organized and professional. Unfortunately, since new management took over, the overall experience has declined. Parking has become a major frustration. We renewed our lease early in August 2024, one of the first 10 residents to do so, yet were never contacted about a parking plan or given the opportunity to secure on-site parking. Long-term residents were left parking far from the complex while newer leases appeared to be prioritized. This is especially concerning during winter, when residents must walk on icy and snowy sidewalks, creating unnecessary safety concerns. We also experienced a stressful and avoidable issue involving ESA paperwork due to a management error. A “senior assistant” lied about what our lease said, threatened immediate removal from the unit, and threatened fees that had no legal or contractual basis. The lack of clear communication and professionalism made the situation far more difficult than it needed to be. After multiple requests for a corporate contact to formally escalate these concerns, the property manager did not provide one. It is troubling that residents are left without a clear avenue to report issues or seek accountability when serious problems arise. For the price residents pay, we expected better communication, organization, and accountability. If you decide to live here: Read your lease carefully, document everything, and be prepared to advocate for yourself.

I have been at Signature for 2 years now and I have genuinely loved my experience. Kate was beyond helpful during the leasing process and has made my resident experience very positive. If I ever have any questions or concerns, I always find Kate! I would 100% recommend this complex to students looking for an upgraded student housing experience.

I had the opportunity of moving my daughter into these Apartments a few days ago, and I must say this has been the best decision my wife and I ever made. We are 100% comfortable with our daughter living at Signature Apartments. The property manager Samantha and her staff are the best of the best. Very professional, very helpful and in my opinion went above and beyond to provide all the students that were moving in had the best experience possible. We’ve already received so many pics and videos of our daughter using all the different amenities and even attending a BBQ that the property put together for the students. We love it!!! 10/10 recommendation!!!