Midtown Apartments, lexington-ky

I’ve lived at Midtown Apartments for 14 months, and the location is perfect for anyone working or studying at the University of Kentucky. What has made my experience truly exceptional is the on-site management team. Boyd is always responsive, helpful, and willing to answer questions or offer guidance whenever concerns arise. Julia, the manager, is equally amazing—always welcoming and professional. I especially appreciated their help when I had an issue with my AC unit. The maintenance team was running behind, but after I emailed Julia, she promptly took action and made sure the issue was resolved before the weekend. Thank you, Julia and Boyd, for everything you do. You both are amazing, and Midtown Apartments is a wonderful place to live because of this excellent team.

Full disclosure - I did not end up signing a lease here due to purchasing a property, but wanted to comment on the leasing office staff. Boyd was awesome to tour with! He obviously cares about his job and the experience at the apartments. He fit us in at the very end of the day and was happy to stay a few minutes late to be sure we got all of the information we needed. Though I can't comment on the living experience here, I would definitely want people like this working at my complex!

Sophie was amazing! She helped my roommate and me every step of the way and made the leasing process so easy. She was always friendly, helpful, and quick to answer any questions we had. We really appreciate everything she did and highly recommend working with her!

Julia and the team were a delight to work with. They will work one on one with you to ensure that your needs are met. They will listen to your concerns and provide solutions. I lived there for 6 years and never had any big issues to be concerned with. 10/10 would come back again.

I lived at this apartment complex for three years, and while my first apartment was generally a good experience, my second apartment—where I lived for the past year—was unfortunately very disappointing. The biggest issue was maintenance. Communication was poor throughout our lease, and repairs often took months to be addressed. When we moved in, portions of the flooring were already damaged and sinking in multiple areas. We later learned this was due to water damage. It took months for the floors to be repaired, and during that process parts of our apartment were left torn up for an extended period. We had to repeatedly follow up just to get the project completed. We also dealt with an ongoing leak that was never fully resolved. After a new HVAC unit was installed, it eventually began leaking again, causing additional damage to the flooring. It was incredibly frustrating to see the same issue continue after waiting so long for repairs. Pest control was another major concern. We dealt with ants throughout the apartment, as well as cockroaches and spiders. Combined with the maintenance issues, it made the apartment difficult to enjoy and did not feel like the quality you would expect for the price. Overall, my experience in my second apartment was disappointing because of the repeated maintenance problems, lack of communication, and persistent pest issues. While my first apartment was much better, my experience in this unit makes it difficult for me to recommend living here. They are not well maintained apartments.