The Rockland, lawrence-ks

I BEG YOU, DO NOT MOVE HERE. This bankrupt property is a disaster and should just be torn down. In my time living here I dealt with: 8 separate water leaks, BLACK MOLD that maintenance cut out of the wall and then NEVER came back to actually fix, a broken toilet that turned into NO toilet for an extended period (which is illegal mind you, units must be habitable including having proper toilet), and then no lid on the toilet once the maintenance guy broke it and never came back to fix it. While we had no toilet, they knew and still sent us to use the gym bathroom — which does not even have soap or towels. We also had broken cabinets just fall off the wall. Every time I call to discuss, they never get written up properly so maintenance never comes, then I get gaslighted saying it’s not requested. Lastly, the stairs going to the apartment are caving in, serious safety risk there. This also caused flooding, as there is no proper drainage outside. The list goes on.. name something, I guarantee it’s happened to me and they’re lucky I cannot add videos. The amenities are just as bad: the pool is never properly cleaned, and the gym AC has been broken for a while, which is genuinely a heat stroke risk in the summer. The “dog park” is full of poop, the trash is never taken out, it is just infested with flies. Meanwhile, management does not really care. The leasing office is full of young, childish agents, who cannot do their job. Lexi is extremely rude and condescending, please get a PROFESSIONAL and KIND manager. The other girl is equally the same. The only one who genuinely cares about his job is Victor. He takes my concerns very seriously and even showed up during one of the leaks to take care of the apartment and other affairs. THAT is a real leasing agent, not the other people who can’t communicate together and do their job to save their life. Additionally, we were severely overcharged on our electricity, due to all our leaks and maintenance had heavy duty fans constantly running and we were not able to get any money for that, even though the leaks were not our fault. They just want any money they can get as they just sent emails threatening residents with $250 charges from the pest control over “clutter” instead of fixing the actual habitability issues in the units like THE ROACHES. Save yourself the headache and look elsewhere because this is the worst property to ever exist. Please, do not be blinded by its proximity to campus, I would’ve rather been homeless. I cannot wait to get out of here and see what kind of made-up charges they’ll get me for. If you’re a student also having the same issue, reach out to KU Legal Services. Don’t let slumlords, like these people, walk over you.

This place is called the roachland for a reason. Upon move in, the unit was absolutely filthy; smelled, covered in hair, everything was visibly dirty. When I tried to use the bathroom fan, mold flew all over the bathroom. The building was infested with roaches, which they’d spray for but it was never fixed. Multiple things were broken inside the unit. The place just never felt clean, I dreaded coming home at the end of the day. They switched management multiple times during our short time here, just goes to show how awful the place is. No one wants to manage it. During these management transitions, billing was all over the place. Huge safety concerns, such as the wooden stairs being rotten out and our deadbolt on the front door was installed with the incorrect screws, making it useless. Spent my own money to redo the deadbolt. They didn’t keep up with landscaping or the parking lot. There have been multiple times when the grass grew to above my knees. The amenities that they charge for are not usable. It’s really just a complete dump, literally anywhere else would be better. Surprised they haven’t been shut down yet for health violations. EDIT: Also forgot to add that I saw multiple brown recluse spiders inside the apartment, which they wouldn’t do anything about. We never had a fire extinguisher in the apartment, another safety concern.

Honestly, it gets WAY more hate than it deserves 😂 Some people call it “Roachland,” mostly because a few units have apparently had some unwanted six-legged roommates. 🪳 But let’s also be real—this is primarily a college-student complex. Some people clean like they’re preparing for a home inspection… and some apparently consider a Clorox wipe a luxury item. 😂 So yes, pick up some wipes, clean your place, and do your part too. A few months ago, the property got new management, and we’re already starting to see improvements. We literally got new mulch and landscaping this week, and hopefully that’s just the beginning. 🌱 There have also been cases where people moved into units that weren’t exactly spotless, but with the management change, those issues are being addressed. When people are moving in and out 24/7, stuff is bound to slip through the cracks. From what I’ve seen, maintenance issues are getting handled and things are slowly being brought back up to par. The new management seems to be working with what they have and doing the best they can to improve the property. At the end of the day, for the price point, it’s honestly not a bad place to live. Is it luxury living? Absolutely not 😂. Is it perfect? Nope. But when there’s an issue, it gets addressed, and I’m hopeful we’ll continue seeing improvements with the new management.

DO NOT MOVE HERE. There is a major mold problem in multiple units. This place should be shut down. Anyone living here, file through small claims, or form a larger suit together. Attached is photos of mold inside three different units. LANDLORDS MISERABLE. The landlords forced a roommate without any notice onto a resident. Only found out through the roommate texting them. CHARGING extra $200 for claiming not paying rent. Refused any communication to figure out how to pay rent beforehand.

I had a very disappointing experience with The Rockland. If I could do a zero star, I would. When I first went to my apartment, it was not in the condition I expected for move-in. There was no washer or dryer, no dishwasher, the apartment was dirty and had debris throughout it, the bathtub had dark discoloration that appeared to be mold or mildew, the vent was extremely dirty/black, and the provided bed/mattress looked unsanitary and made me concerned about possible bedbugs. I recorded videos of the apartment's condition when I arrived. Because of these issues, I went to the leasing office around mid-August and told them I wanted to terminate my lease. I was told that I needed to turn in my keys, so I handed my keys directly to leasing office staff and left without them. I have not occupied the apartment since. About a month and a half later, I discovered that I was still being charged rent. When I went back to the office, I was told they could not do anything because I supposedly had not returned my keys. I explained that I had already handed the keys to their staff during my original visit. Staff then searched for the keys but could not find them. My biggest concern is the lack of documentation and communication. I had surrendered the apartment when I turned over the keys, but I never received written confirmation that the lease had been terminated, and I continued to receive rent charges afterward. I would strongly recommend that anyone considering living here thoroughly inspect the apartment before moving anything in, take photos and videos of everything, and get every conversation regarding repairs, move-out, keys, or lease termination confirmed in writing.