The Collective at Lawrence, lawrence-ks

Pretty great experience, the employees were very respectful and nice. The cottage they showed us was very nice as well. They offered a lot of great deals and offered a lot of furniture and they also show a comparison of what they have compared to other apartments around Lawrence. They have a wonderful office with everything you would need in it. I definitely recommend this place if you don’t mind it spending a little more for your rent

Within the past week, I’ve been targeted and had my belongings stolen TWICE. Recently, I had my bike seat stolen from the frame while it was locked to a rack. I wouldn’t even be surprised if they find a way to steal my bike itself. When the first incident happened, I was informed by management that there are no surveillance cameras in the parking lots. I’m paying rent and that comes with the expectations of living in a safe environment. The lack of basic surveillance doesn’t only put our personal property at risk, but also our safety when walking to and from our cars.

I genuinely do not think I have ever been more frustrated with an apartment complex than I have been since the ownership change from The Nest to The Collective at Lawrence. The communication has gone completely downhill. Management seems to have zero respect for keeping residents informed about what is happening at the property. Closing the pool with no notice on a 99-degree day in the middle of August is ridiculous. How do you make a decision like that and not think residents deserve some kind of notification? Meanwhile, management seems perfectly capable of communicating when they want to fine residents or enforce some minor rule at a moment’s notice. They have no problem reaching out when they want money from you, but when something affects the residents and their experience living here, suddenly communication disappears. And the front desk experience makes it even worse. Some of the employees come across as rude, passive-aggressive, and completely uninterested in helping residents. Whether you call or speak to someone in person, it often feels like you are inconveniencing them by asking a basic question. This is literally your job. At the bare minimum, speak to residents with respect and act like you care about resolving their concerns. Residents pay a lot of money to live here. We should not have to beg management for basic communication or deal with attitude when asking reasonable questions. The decline from The Nest to The Collective has been noticeable, and it is incredibly disappointing. Management needs to communicate with residents, give reasonable notice when amenities are closed or policies change, and train front desk employees to treat the people who live here with basic professionalism and respect. Maintenance staff is kind of chill, though they're the only good redeeming part of this place.

Only have had positive experiences here!!! Me and my roommates absolutely love it. Any issue we have get solved almost immediately. Levin is one of the best maintenance guys we’ve ever dealt with he’s super reliable and always has a positive attitude. Would recommend living at the collective time and time again!!!!

My daughter has lived at The Collective for over a year. The apartments are really nice and I feel like she is safe there. There is no trouble finding parking which is important. The staff is quick to fix things if she calls and reports a problem.