The yoU, las-vegas-nv

If you’re looking for a quick and easy leasing process with reliable support, this is the perfect place. As a first-time renter, Mia in the leasing office made the entire experience smooth and stress-free. She answered all of our questions thoroughly, was incredibly kind, and has always been willing to help with anything we need. When we first moved in, there were a couple of minor issues, but they were resolved the very same day. The You team does a great job of making sure residents feel comfortable and taken care of. 10/10 ⭐️ — highly recommend!!

This review is for the leasing agent Mia! She has been so helpful throughout the process for my daughter’s move in! When we first arrived the apartment was not cleaned; we mentioned it to another leasing agent who brushed us off by saying “we can’t expect the apartment to be pristine “ we actually didn’t expect it to be pristine, but expected a standard clean prior to move in as promised. We then directed the concern to Mia, who without hesitation stated that she would inform her manager so this can be corrected! When we first looked at the apartments she was the one who showed us around and answered all of our questions. I’m so glad that they have someone there who puts the tenants concerns first. The building overall is very nice, diverse and well kept. The location is also excellent for UNLV students. Thank you again Mia for helping to make this transition smooth!

calling The yoU luxury is a joke. not worth the price at all — I paid nearly $1,500/month for a tiny 250 sq. ft. studio, mainly for the campus location. if you have a car, you'll get way more for your money elsewhere. windows don't open and there's no bathroom fan either. move-in day was a horrible first impression: broken furniture, dirt/stains everywhere, black mold in the shower, and fungus growing inside the washer/dryer. the unit clearly hadn't been cleaned before I got the keys. management gave a $200 credit, but I still spent hours cleaning it myself. walls are paper-thin — you'll hear neighbors constantly. one would regularly scream late at night, and multiple complaints did nothing. management was the biggest issue overall — disorganized and dismissive of tenant concerns. I got locked out once and emergency maintenance never showed. another time I was stuck in the elevator for two hours in the middle of summer with no apology after. trash rooms had roaches, and it took days to get an exterminator even after I found one in my own unit. maintenance staff were friendly, but slow. to top it all off, I was charged a $250 late move-out fee for leaving 15 minutes late — even though I called ahead of time, let the office know, and was told it was fine. pros: I loved living alone and being close to campus — but overall, I wouldn't recommend it.

I am so grateful to Mia. She recently started working at the leasing office. She was so friendly, kind, helpful and patient with me. We were struggling with the website because it was glitchy and confusing. Mia walked me through what needed to be done and was so supportive through the whole process. I was so excited to meet her in person. The apartment is even better than we expected. The amenities are great and the room is nicely decorated, spacious and clean. We are thrilled so far. Big thank you to Mia!!!!

I would NOT recommend living here. I was in a 6 person room, none of us had blinds in our bedrooms and when we brought the issue up to management they said they would order them. It ended up taking them 5 months to get us our blinds. Then in the kitchen I would say 50% of the cabinets were falling off or were loose. The biggest issue is we had an issue with our kitchen sink where we kept having a backup issue. We put in maintenance requests over and over, they fixed it about 2 weeks later. But then about a week later the issue happened again. This happened for about 5 months until everyone moved out. Come to find out it was a sewer backup and they never actually fixed the issue and our whole room smelt like actual poop for 5 consecutive months. Like I said before, WOULD NOT recommend moving in here.