The Degree, las-vegas-nv

As a company you all should be more helpful to accommodate to your clients then think we are all dumb. The office is horrible at communicating or helping you with any situation. They overcharge for rent and ended up charging me for another month worth when I was already moved out then blame it on automatic payments when my key was already turned in and signed documents were signed. Elevators, dryers, AC, drains, the overall smell needs to be fixed. You can’t have people living there for years and the same things break everytime. We are paying a grand to live here and as students we are paying so much for school and don’t wanna drive long but it’s easier to have a longer drive then deal with all there excuses. Half of the people in this building should be able to sue you guys for how disrespectful and cunning you guys are doing to steal money of people pockets especially with students resigning there lease and using an excuse of you will never get this deal again, then offer new people $600 for rent.

The mail room has been closed for weeks this results in you having to work around the leasing office’s time to pick up your packages. (On Sunday’s they close at 4pm, and sometimes they just close early randomly). The door breaks and remains open for weeks meaning anyone can get into the apartment’s main floor. They do not help with repairs at all, my room’s AC did not work as well as my roommates meaning we had to set it to 68 degrees for my room to not be sweltering and my roommates would freeze to death. I called the repair staff 4 times and they never fixed or did anything, they would show up and go “We can’t do anything,” when I called leasing they would say the same??? Do not come to this apartment go to the one on the other side of Maryland they do giveaways, and I’ve heard they treat their tenants better. Not worth it!!!!!!

I would strongly encourage prospective residents to carefully consider other housing options before choosing this apartment complex. I lived here for two years, and unfortunately my experience was consistently disappointing. On several occasions when I contacted staff regarding issues such as ongoing noise disturbances and a vandalism incident where my door was egged, I was advised to contact university police rather than receiving assistance from management. While I understand certain situations may require law enforcement involvement, I felt there was very little support or effort from the management team to help resolve resident concerns. Additionally, when I raised safety concerns and requested the possibility of moving to another unit, I was informed that I would be required to pay additional fees. The parking garage gate was also frequently left open, which diminished the sense of security for residents. When my brother moved into the unit, it appeared that the room had not been properly cleaned. There was wax residue on the desk and sticky residue on the walls, likely from previous indoor smoking. The hallways also regularly smelled of marijuana. Overall, I did not feel that the level of maintenance, cleanliness, or resident support met reasonable expectations, and I would recommend that others explore alternative apartment communities before committing to a lease here.

My move in went really well, besides getting confused with the halls the move went really well. The only thing is the WiFi but I’m getting it fixed on Sunday. I really enjoy The Degree

I love it here!! Beautiful scenery, landscaping, high quality amenities- I love the gym, the jacuzzi is amazing, and I feel safe with the security guards here it’s definitely pretty quiet & serene here I’m very happy!!!