Alight Laramie, laramie-wy

Move in was great. The apartment was super clean. I had requested a specific floor, room, and an apartment facing a specific direction, and the Alight staff were able to make all of that happen, which I am really grateful for. All the staff at have been so lovely and helpful as I continue to get settled and find my way around. Only good things to say about Alight!

I was charged for a trash can and a chair that were already in the apartment before I moved in. I thought they belonged to Alight, since they were there when we arrived. I was also charged for pre-existing damage. I wish I had read the reviews before moving in because it seems they can charge you for things that were already there before your move-in date. If you rent a room here, make sure you take pictures and videos of every single detail—even small scratches, stains, or damaged areas—and save them on your phone. You may need them as evidence when you move out. My advice: document everything before you move in and keep those photos until after you receive your final move-out charges.

While this place offers the convenience of a personal bath and comfortable living experience, just like many other reviewers have said, you will most likely have issues when moving out. My apartment and bedroom were never deep-cleaned by Alight before I moved in because there were other occupants living there beforehand. However, I was still charged outrageous fees for cleaning and damages when I moved out. I disputed this, but they told me that unless a specific occupant admits responsibility for a particular damage or cleaning cost, all three residents will be charged equally. I honestly don’t know how to feel about paying $291.68 for cleaning and damages—especially when $171.68 of that was just for cleaning the common area. Need I add that another occupant and I thoroughly deep-cleaned the common area ourselves before we moved out. So no matter how much you clean, you will still be charged! Perhaps it could have been worse than what I received if we didn’t clean. Tips based on my experience: Avoid moving into any apartment that has occupants living in, because they likely will not deep clean the common areas before you move in. Take pictures of everything from as many angles as possible (my mistake was not doing this) and file complaints immediately if needed. Keep all of this documented as evidence for move-out disputes. I also think an in-person dispute is far better than email communication. It took forever for them to reply to my emails, and I couldn’t send additional pictorial evidence that way. I was already too frustrated to go back and forth via email.

I’ve lived here for 5 years and they refused to cut me a break on anything when moving out. They charge you hundreds in cleaning fees when you move out even if the unit is SPOTLESS. They will charge you large fees whenever possible. Truly a greedy place. The pool is also lame, it’s like 4 feet deep at the deepest, and always freezing, and closed for 9 months of the year. The units have already beat up furniture when you move in, but you better believe they’ll charge you for it if you didn’t document it when you moved in. Find a local landlord! This corporation is NOT your friend.

I would be very cautious for these people who set our Granddaughter up to go to school there want to go and it was an average condition she moved in my wife has a professional cleaning company so she went in and cleaned her Granddaughter‘s area of the apartment before she checked out, they refused to do a personal walk-through and they slapped us $145 bill afterwards saying that The Place was requiring professional cleaning they sent photos of things that were not in that apartment when I called there was no way to resolve this. they just demanded their money proceeded to turn our Granddaughter over to collections of course I had to pay the bill. It wasn’t a ton of money, but it just shows they have very low integrity.