The Knox, knoxville-tn

The student staff was very nice and helpful. However, the room was not cleaned prior to when I moved in. There were dried contacts all over the floor and carpet and loose hair. I was charged for damages that were in the room before I got there. I took photo evidence of the damage prior to moving in and yet was still charged for damages that I had photo evidence of. I was also charged a cleaning fee for a few things that were already cleaned and not visibly dirty. While the room itself is spacious and the facilities are nice, it is not worth all the fees they slam you with at the end. Make sure to take photos and videos in detail of all prior damage. Even if you have evidence they might still hit you with fees but maybe you will get lucky.

Be aware of the scam that the Knox management team runs at end of the lease. Adding extra charges for extra cleaning of rooms when everything was left completely good condition. I know, I did much of the cleaning and packing to assure no extra expenses. But of course, the extra charges came anyway stating painting would be needed. Isn't that supposed to be done in all units before the next lease starts, like refreshing before new tenants move in. No, they take security deposits and then charge more just to cover their own cost of doing business. Not right.

We haven’t had stable internet the whole year, meaning we can’t take tests, stream, or download beyond 20mbps. This seems to be common among other residents I’ve interacted with. Very very shady leasing office, like a lot of campus student housing they will try to rug pull you here, word means nothing, I’ve had motorcycle parking suddenly revoked with a 5 hour notice after verbal permission, staff error but a 5 hour notice during finals week reflects a lot. The team are wonderful and they have a lot of nice events hosted by the building! They did an Easter egg hunt that was hilarious. Amenities are also great, Location and amenities that function might be the best on campus in terms of university partners buildings, Of course, it is managed by university partners, so expect lots of shady fines and restrictions. Better than campus advantage buildings from my experience.

I recently toured The Knox and had a great experience. The community is clean, modern, and thoughtfully designed for student living. The floor plans are nice, the amenities are well maintained, and the overall atmosphere feels welcoming and well managed. I’d like to give a special shout-out to Sophia for providing an outstanding tour. She was professional, knowledgeable, and took the time to answer all of my questions clearly and thoroughly. She even made me a customized pin-on button when the tour was over! If you’re considering student housing in Knoxville, I would highly recommend checking out The Knox, and I’d strongly suggest asking for Sophia if possible!

The Knox is an amazing apartment complex. Its location and amenities offer some of the best value for prices that are fairly reasonable. I’ll also add that the staff is top notch. Brian was super kind and made sure to thoroughly answer all of my questions. He made the whole experience less daunting- especially for someone who had never dealt with living away from their parents.