The Commons at Knoxville, knoxville-tn

Speaking for my daughter, the move out charges were ridiculous, $10.00 to clean a fan, after they did not inspect the property for 1 month, nickel and diming yet nothing stated is the lease about damages beyond wear and tear. That is just the move-out, she would call about the leaks, roaches and nothing was done in a timely manner if at all. The ONLY reason people live here is its close proximity to campus AND the reason why management doesn't care. BEWARE and don't let your children live here or it will also become your headache. I wished I read the reviews before I co signed for my daughter to live there.

PLEASE READ BEFORE SIGNING A LEASE HERE. This place is an absolute disaster from top to bottom. The leasing office is hands down the most incompetent group of employees I have ever dealt with. Nobody seems to communicate with each other, and no one ever knows what’s actually going on. Every conversation ends with conflicting information, excuses, or “we’ll get back to you,” which rarely happens. It honestly feels like the staff have no idea how to do their jobs. They “guarantee” residents one thing, and then we find out what they said wasn’t true and they take it back. Simple questions become hour long headaches because no one can give a consistent answer. I’ve never dealt with a leasing office that is this disorganized, unprofessional, and frustrating. Living here has been nothing but unnecessary stress. If you’re apartment hunting, save yourself the time, money, and constant frustration by choosing literally anywhere else. Management creates problems instead of solving them, and the leasing office makes every interaction more difficult than it has to be. Do yourself a favor and don’t sign a lease here. You’ll thank yourself later.

Worst Apartment EVER. First off, I paid almost $1,500/month for a crappy, cockroach-filled complex and parking in an old, musty garage. The staff is not very kind and did not address issues promptly or efficiently. Water leaked into our apartment every time it rained, and we submitted 3 maintenance requests, but it was never fixed, even when they "came to fix it." Also, the apartment was extremely dusty, which I was then charged for after move-out because I didn't clean. (I scrubbed that place on my hands and knees, and they are just NOW going in to inspect it, so of course it's going to be dusty!) They will charge you for nonsense, and it is outrageously priced for the quality of living. I even had to take my cat to the emergency vet because we had no AC for 3 days and our apartment was reading OVER 82 degrees. I paid $160 at the vet for my cat, and honestly should be reimbursed for that by them. Charged over $250 for "move out" fees that were all BS. DO NOT LIVE HERE!!!!!!!!!

DONT LIVE HERE. i choose this place because it was the cheapest near campus but i wish i wouldnt have. I got moved into the wrong apartment with only 1 working bathroom and had to move all my stuff to the right apartment on a random Wednesday once school had already began. First night i slept in the new place, i was covered in bed bug bites. I didn't have a beg bug problem at the wrong apartment they placed me at and i literally moved all my stuff in the same day, down the street. So my stuff did not have the bed bugs but they did nothing to help me, they kept sending pest control and they would find nothing but i would find some. They tried to blame the problem on me. I basically didnt sleep there for 2 months of living there because i was always covered in bites and i slept over at friends places and i never even unpacked my stuff. They told me i would have to pay to get the apartment fumigated and i said okay. IT never got fumigated. the problem didnt resolve its self until i did my own fumigation. I also got charged the wrong rent for almost 3 months straight.

This would be 0 stars if I could put that! Absolutely the most terrible place to reside. The first apartment I stayed in was a complete nightmare due to the thermostat being kept at 80-90 degrees due to other roommates. While they didnt do anything about this situation, I was forced to pay $300 for a transfer fee to a different apartment. I am now being forced to pay "move out" fees that don't apply to my room at all. First of all, I am being charged for blinds that were missing out of another roommates room and a supposed blue spot that is on another roommates carpet as well. Not only that, I am also being charged for a broken microwave that they said a maintenance ticket was never submitted for when I have the maintenance order in email. Because they did a terrible job "fixing" the microwave, I am being charged for it along with many other fees that are absolutely outrageous. The assistant property manager as well as all the other employees are the worst at replying to emails as I sent multiple emails regarding this and just got a reply after 4 weeks of calling and checking on this matter. Save yourself the hassle and find somewhere that cares about their residents.