Quarry Trail, knoxville-tn

I enjoy living at QT. The 3x3 is more spacious than my last apartment. The apartment is clean and pretty nice. We haven't had too many issues but if maintenance is needed they usually come within a reasonable time after the request is put in. The clubhouse is nice - I enjoy the study area, the coffee machine, and being able to print. The gym is nice and well kept for an apartment gym. I love the pool, and it is open a decent amount of time. The location is great, and the shuttle is a great option to have. Overall, I like Quarry Trail a lot and I would recommend living here.

Do not move here. I pay almost 1,000 a month for one bedroom in a four bed four bath “elite” apartment here.There are bug infestations, mold growing behind the showers and elsewhere in the apartment rapidly. We have started to feel physically ill because of it. The management charges $400 and sometimes over however upon moving into the unit it was extremely unclean and it is ridiculous that we are living and showering with mold for this price. All of this was here when we moved in. The apartment itself is extremely low quality and the furniture and appliances are very cheep. I am extremely upset that we are stuck here for another year and I am excited and looking forward to moving out as soon as we can.

I lived at Quarry Trail for three years, and unfortunately, I cannot recommend this complex. This is the first apartment review I have ever left, and I am only doing so because of how consistently frustrating my experience was with management and the front office. The biggest issue was the HVAC. During one incident, our unit leaked into the apartment below, our walls had to be opened up, and mold was discovered. Our apartment reached 80–90 degrees, while we waited approximately six weeksfor the unit to be replaced. We received very little communication throughout the process and no rent adjustment or reimbursement for the additional electricity being used by the industrial equipment running in our apartment. Unfortunately, the HVAC problems did not stop there. Our AC and heat continued to go out multiple times a year, every year we lived there. We were repeatedly given different explanations and told the issue had been fixed, only for it to happen again. I also had a piece of baseboard removed during the HVAC repairs that was never replaced. I went to the office five separate times to have it fixed and specifically asked for documentation so that I would not be charged for it at move-out. Of course, I was charged for that exact missing baseboard when I moved out. I submitted the required form twice, called the office repeatedly, and emailed multiple people. I received zero response whatsoever to my emails. The charge was eventually removed approximately one month after I initially submitted the form, but I never received an explanation or response. I want to make it clear that the maintenance team was always kind and helpful. My issue is with the management and front-office handling of these situations. I understand that Quarry Trail primarily houses college students, but being a college student should not mean receiving a lower standard of communication or property management. After three years, my experience was a repeated pattern of maintenance issues, poor communication, and having to repeatedly follow up to fix problems that were not my responsibility. I would not recommend Quarry Trail to anyone looking for an apartment in Knoxville. There are plenty of places where you can be a college student and still expect professional, responsive management.

Noticed the 5 star reviews are short and note nothing of large value, maybe seem forced? They give rewards to people who give them 5 stars. This place is abysmal, disgusting, and in some cases actually harmful. Mold was an issue for the 3 WHOLE YEARS WE WERE HERE! All “fixes” were temporary and the mold came back basically immediately. We would constantly go through lengthy sick spells because of so much mold. Thankfully we didn’t have to deal with bug infestations but we’ve heard plenty of horror stories with that. Parking sucks so much. We were wrongfully towed twice! They refused to pay for the towing expenses as well. Kissed about $500 goodbye! You pay an exorbitant price just to have a normal parking pass, and you still get towed, or just can’t find parking. To solve this issue, they introduced new, even more expensive reserved spots! Wonderful! Overall, this place preys on college students who simply don’t know any better and just need a place to live. If all you need is a place to sleep, I still would recommend you find somewhere else to go.

I am extremely frustrated with this apartment complex because they will tow you and scam you of ur money. they take advantage of poor college students and use it to their monetary advantage. we had a wrap lease and was never informed of getting a new one. i am now broke and unable to purchase my school textbooks and will ultimately will fail out of college. and never get a job. this apartment complex has ruined my college and future career opprotunities