Bixby Kennesaw, kennesaw-ga

Before next semester comes let me go ahead and warn everybody! I can’t wait to move out I literally hate it here and it’s horrible here!!! The worst student apartment ever! If I could give negative stars this place would definitely have negative stars and this is why: 1. They don’t answer emails or calls! I have emailed different people and can never get a response. The only contact you when it’s time for rent to be due other than that they don’t answer. Most of the management don’t even want to talk to you so you can ask questions because they don’t come out their office or either they are not here. 2. The gym is not 24 hours, it barely has any equipment in there and out of all the equipment that’s in there maybe 4 of them actually work. 3. When I moved in my apartment was DIRTY!!! My carpet was so old and crunchy, there was hair on the floor, holes in the wall, patched up areas of paint, my closet door is literally falling apart, there is so many cracks in walls and boarding around the walls, and stains all in my bathtub. I also moved in 5x5 with 1 room already occupied so they didn’t clean the kitchen or living room before moving in. 4. Parking Garage is horrible! There is 1 way in and 1 way out so there is a lot of near accidents and from what I heard it took years for them to put mirrors in the garage and there not even in every corner. Not to mention we have to pay to park every month!!! 5. My car got towed because they didn’t “notice my tag.” I don’t understand how we pay to park and your towing a car that paid to park so not only did my car get towed I had to find a way to get to the tow yard to get my car back! I literally had to take out legal actions against the tow company and Bixby was no help! 6. It’s nice to be across the stadium but if you plan on having guests on those weekends just don’t. The building sells our guest parking spots to vendors for the game. So you have to go to the office get a pass for your guest and tell them the license plate (which I don’t know why that matters if they going to tow your car anyway). 7. Wifi goes out every week! I literally have to go out my way to find somewhere to study because the wifi goes out every week and Bixby doesn’t fix the wifi. We have to go through the 3rd party even though we pay bixby for wifi! 8. The price is crazyyyy! I pay almost $1400 for a 5x5. This is the reason I am moving out to my own place. This is ridiculous they charge extra for everything! They charge extra if you can see the pool or the stadium from your room and charge extra for a balcony when 95% of the apartments have balconies. 9. It always smells like dogs pee! People have dogs and let them poop and pee where ever. The trash room always smell! I don’t even stay near the trash room and I can smell it as soon as I get off the elevator and go to my room. 10. There is never any hot water. They say the hot water heater is on a timer but the water literally gets hot and back cold, straight lukewarm, or just cold. I can’t even take a good shower because I can never get decent hot water. 11. They lost 2 of my packages still don’t know where they are or what happened to them but if you plan on getting mail please don’t send it here! The lockers also do not work everytime I get a package I either don’t get a code, the package is not in the correct box, or it’s just missing all together. 12. The elevators will not be working and they don’t send out no kind of message to let you know. I had to take my wagon up four flights of steps because no elevators were working and I was unaware. There is really more I can put in this review but it would be as long as a book! Also before yall reply and say contact yall…I did and yall didn’t respond which is why Im making the review now.

I’ve enjoyed living at bixby so far, only complaint is how late move-in was compared to the other apartments. The early move-in on their website was outdated and was no longer offered. My apartments AC was broken for a couple days after moving in but Trent the maintenance guy came in assuring me and my roommates that he would do his best to fix asap and he did! He was extremely nice and made me and my roommates feel welcomed here. Overall no real complaints yet, the RAs and everyone else working in the office are really nice and always appear happy to help.

Amazing very good Bri is the best, she was very nice and kind to me. She hosted a pancake event and she made the best pancakes. I look forward to coming to more of Bixbys events. I enjoyed myself!

Our experience with Bixby was extremely disappointing due to a lack of transparency, communication, and accountability. During our tour, we were presented with several promotions for Kennesaw State University students, including scholarship opportunities and a housing waitlist special. We were specifically informed that students who were on the KSU housing waitlist could cancel their lease if they later received on-campus housing. Based on that information, we felt comfortable signing the lease. At no point during the tour were we informed that there was a deadline to qualify for the housing waitlist promotion. We also did not find this deadline clearly stated in the lease, nor did we receive any follow-up email or written communication explaining that a cancellation deadline existed or that additional action was required to remain eligible. My brother was on the KSU housing waitlist from the beginning, and we made that known during the leasing process. However, after he was eventually offered on-campus housing, we were informed that he remained legally bound to the lease because a deadline had passed, a deadline we were never told about. When we contacted management, we were told that the leasing agent who gave us the tour no longer works there, so there was no way to verify what was communicated. We were also told that my brother was supposed to notify the office that he was on the housing waitlist, even though we had already disclosed that information and were never given any additional instructions, reminders, or follow-up about further steps or important deadlines. As a student housing community that actively markets promotions and incentives to prospective residents, Bixby should ensure that all material terms, deadlines, and eligibility requirements are clearly explained both verbally and in writing. Students and their families should not be expected to discover important conditions only after signing a lease. Instead of acknowledging the communication breakdown, the responsibility was shifted onto us. This experience has been frustrating and avoidable. Overall, our experience with Bixby was marked by misleading promotional information, a lack of transparency, and, most importantly, poor communication.

Honest & extensive review from someone who lived at Bixby for 3 years and is officially moved out: Pros: - A variety of amenities: Gym, Pool, Sky Lounge, Game Room, Study Rooms, WiFi, etc. - Close walking distance to restaurants along the street - Right next to the official KSU football stadium - If you're a student who doesn't drive, Bixby is right next to the Busbee Park-N-Ride bus stop, and CobbLinc can take you to directly to the mall, Kennesaw, Marietta, and even Atlanta without having to transfer buses, and directly to KSU on the BOB (Big Owl Bus) - I personally found maintenance to be quick to respond and helpful whenever we needed them Neutral: - I don't know if it's because I didn't live on the ground floor, but I never experienced a bug infestation like others have, but there was 1 incident of a roach in the kitchen Cons: - I have missed sooo many packages and mail. Bixby doesn't handle it in a secure way. Get a PO box, or rent an off-campus student mailbox at KSU - Rent's too high for the average student's income - In the past year only for some reason, the WiFi has gone out genuinely 2 to 3 times a week. Would recommend doing your homework elsewhere or you may run your phone bill up using data - I have experienced being asked a couple of times by Bixby to leave a 5-star review in exchange of something, so take the "generic" sounding reviews with a grain of salt