Woodhaven Apartment Living, kansas-city-mo

DO NOT MOVE IN HERE. FALSE ADVERSTISMENT GALORE. Moved in and only got our key by luck. You will never speak to an actual person besides maintance. You will get AI texts and emails constantly but will probably never actually speak to someone. Fresh apartment and mold is growing in the closet and their solution is to scrape it and spray it with lysol. The entire apartment is landlord specialed. They painted over pubic hair. The bathroom smells so bad its unbearable from cigarette smoke. Can't use the pool due to water quality. AC went out in first month for 4 days. No hot water for 24hrs. No water pressure. You can hear everything next door. Gas leak in first month. Inconsistent and predatory invoices and accounting. Apartment was so dirty they left broken glass on the floor and my baby found it on move in day.

Two words of advice.....Run Away! - The property is not a 4 star property on its best day (Under new or old management). - The floors and walls are like paper (Hopefully you love your neighbor because you get to hear everything they do at home and vice versa..... I mean through ALL the walls! I can even hear my neighbors below me walking. My apartment shakes when the neighbor above me wears his work boots. I hear full conversation through the side apartment walls). - The parking is terrible (If you come home late evening or overnight...good luck on finding a parking spot. You park on the main road if no spots inside the entrance. You fight for your paid reserved spot due to others parking in it. The spots available are so tight you have to slither out like a snake lol. Door dings are not uncommon). - The pool is mostly for looks and even when it does open, the surrounding community swims in it more than the actual tenants get to. Its supposed to be a pool for the apartment complex but the whole neighborhood gets ahold of the pool code. (You get a good few weeks in the summer to swim in the pool. It doesn't open till about a month or more after Memorial Day and always closes weeks before Labor Day. There is a different excuse every year as to why the pool hasn't opened by Memorial Day and why it has closed before Labor Day. This has been going on since the old management BluSky owned the property). - Added fees AFTER lease signing. (This happened when new management Cardinal Group took over. You're offered one set amount monthly before lease signing. After you accept the lease offer, watch all the extra fees flood in monthly. Its the only place Ive heard of where you do don't know how much your rent amount is going to be every month) - Eviction processes begin the 6th day of the month (The landlord charges you a $500 by the 6th which is added to your rent. It doesn't matter if you pay the full balance of the rent on the 6th, they will still take you to court) - The longtime tenants are leaving or have left because the property has changed. (Let's just say, it seems like the new management is not as strict on background checks or rental history as the old management used to be. The peeps are sketchy. The apartment below me has probably 10+ people staying in a two bedroom two bathroom...no joke. Will the management do anything about it?... Nope. Are they aware?.....Yes. - Slow reaction from management to big issues (My neighbors who moved in about a couple of months ago brought roaches with them. I have lived in this building almost 5 years and had never seen anything even as small as a ant. As soon as my neighbor moves in what do I see? Roaches! After several emails of concern what does management do? Absolutely nothing. What did I have to do? Call the City of KC. I am grateful for the city services and communication they have been able to make with management. Tenants pay for pest control monthly to be received quarterly. Cardinal Ridge took over January 2024. I had no pest service between January 2024-August 2025..basically until I reported the roaches. Its August 2026 and still dealing with it. Many messages sent about the situation but I get nothing. Watching the quality of the environment go downhill has been disappointing. - After hours you're on your own (The previous comment from the last reviewer is correct. Do not get into a bind after hours like a lockout for example. You better have a backup plan) -Cars getting vandalized or stolen is a regular thing -Jeremy.....don't trust him ( Hes such a friendly guy...Until there is a issue in your unit. Ive received nothing but retaliation since reporting roaches -Overall Woodhaven could be better under better management. Ive stayed through two different management companies. The experience has given me a bad view of rental units. I thought BluSky was bad until Cardinal Ridge Group took over. Bring back BluSky! Last roach appearance 10/24/2026 10:30am

Bluesky and Rob have done an excellent job here. I renewed my lease again because it's so peaceful and quiet. These apartment are a hidden gem for sure. I wish had moved here first instead of Northland Heights! No strange water bills or mystery fees, same bill every month is very nice!!

Just moved in, and I am super impressed with the customer service at Woodhaven. The office staff listened to my needs and is quick to make things right. Thank you for your help Jeremy!!! The maintenance staff is also wonderful. Milton has been a dream to work with!! The property is clean and well maintained, and my apartment is beautiful. Thanks so much!!

I loved living here a few years ago. I lived in two different apartments while here. When I needed to move back to a one bedroom after a roommate moved out, the property manager Rob was extremely kind and accommodating to let me move back to a one bedroom during my lease. He eventually left, and I did eventually end up with some loud neighbors who smoked weed which was not great. Overall, I loved living here. The apartments in the back that face the woods have a beautiful view!