The Tate on Howard, kalamazoo-mi

I haven’t even started a lease yet, but have received such great help. When we went in to ask about a last minute lease option, the office was closed and the head of the maintenance staff stopped up and waited to get back to work until he could find someone to assist us. Then when we could get the web pages to open they helped us fill out our application right away from their end. Amazing staff, overall wonderful experience

more ideal for drug addicts than students, members of the staff routinely will lie to and ignore resident issues. appliances are old and will not be replaced by staff when needed; it is a very stressful place to live and is much more expensive than most other housing options for wmu students in the area, please avoid.

If you're looking for a place to live, go somewhere else. Everyone in my apartment was locked out of the building in 20 degree temperatures because our access to the smart locks (that were installed with little warning for no good discernible reason a year prior, and to which we weren't given physical keys until enough people complained) was somehow allowed to expire?? Meanwhile, the office had closed early so that staff could attend the Western hockey game, and an email wasn't sent out until 1 pm the following day addressing the issue. The office closes at 2 pm on Saturdays, and no extended hours were offered for anyone that couldn't make it. My one roommate who works nearly every day has been locked out since and will be for the foreseeable future until they have time to go in. Additionally, the new management that bought the complex shortly after we moved a couple years ago installed gates at both entrances/exits which are now both broken. Also, we had to download a second app in addition to the first app to unlock the door, making it a grand total of 2 apps that one would potentially have to use to get into the apartment that they pay for, and god forbid if your phone happens to die. Overall, I will not be re-signing, and I couldn't recommend it to anyone else in good conscience.

If you have any neighbor issues the office staff will not do anything about it. I’ve had ongoing issues with my downstairs neighbors and after exchanging emails with the office they last said they can’t do anything else even though it states it in the lease they being disruptive to a certain level is prohibited. I pay way too much to not even hear myself think in my own room. Do not recommend this place for how much it costs. Definitely look elsewhere.

The maintenance team is horrible. We have had multiple issues from locks being broken, no hot water for DAYS, and even our carbon monoxide detector having the date scratched off of the label. How do they expect four people to pay roughly around $600 a month each and deal with this embarrassment of an apartment complex. Instead of fixing these issues they’d rather build a gate that doesn’t do anything but make it inconvenient to leave and enter the parking lot. On top of this. The hot tub has been closed for months so what exactly is that $2400 a month going towards? This is not the fault of the maintenance workers. They are short staffed and have to deal with the entire complex. The management team needs to get their crap in order. Maybe if they actually paid their workers a fair wage (considering they have more than enough) I wouldn’t be writing this review.