Campus Court At Knollwood, kalamazoo-mi

I can’t recommend Campus Court enough. I live in a townhouse, and it’s great! 3 stories and everyone has their own bathroom. Love. ALSO the amenities are awesome. I use the gym every. single. day. & when it’s warm, we can open the garage doors and have fresh air in the gym! There is a private room with the Lululemon workout mirror, and tanning bed too. all included with rent. The pool is really nice, and feels like a private area when the weather is warm. I like to bring my study materials and spend the day there when I can. Choose campus court :)

Overall, a quite positive experience. No place is perfect, but I can say that for the most part, the complex is nice and both the maintenance as well as the office staff respond to issues quickly when you bring them up. I renewed my lease for a reason, and I have recommended the complex to others.

Hours long wait to move in. The apartment and common areas were filthy. Both screens were broken, the dishwasher leaked, the shelves were missing the pegs to hold them up, washer and dryer subpar. What appeared to be mold on the hallway ceiling. A sewage leak within the first two weeks of move in. Unsanitary water came up through the floor in the entranceway and kitchen. Smelled horrible. Terrible communication from management. It took two weeks to get moved. Two weeks of living in unsanitary conditions. Many, many phone calls, emails and office visits. Awful communication from mgmt, lies from mgmt. They never answer emails or return calls. Still waiting to talk to someone to discuss a rent credit due to hazardous living conditions. No response from anyone. Completely unacceptable. Edit: The new property manager (Nicole) is wonderful. She communicated promptly and was able to secure a resolution that was acceptable to us.

Horrible management, maintenance, and the leasing office staff sit on their phones all day. Wouldn’t salt for “too cold of windchill” when they had 5 days until the windchill would be as cold as they claimed. There is trash and dog POOP LINING the walkways everywhere it is insane. Mold in probably all apartments. I don’t know anybody whose apartment was cleaned professionally before move in, which they claim to do. Leasing office staff will direct you to a manager who won’t call back.

I had a great move-in experience; the office staff and maintenance teams responded to all of my needs incredibly quickly.