Campus Court At Knollwood, kalamazoo-mi

Honestly, don’t live here. The management is really bad. I have to call them multiple times a day to get through to someone. They don’t answer emails. They hire kids to work in the office and they don’t even know what they are doing. I have lived here for about 3 years now and I stayed because it’s cheap but it’s not worth it. People are out in the parking lot all throughout the night yelling and drinking. Not to mention, management went through my PERSONAL items when doing a routine inspection of the apartment. They are money grubbers, they do anything to milk you dry of money. Guess what? I just transferred to a different unit, and moved in and there was dust everywhere, VERY DIRTY, and they even left a previous work order in the apartment from a contractor so I know no one inspected the unit before I moved. Pure laziness. They sit in the office all day but can’t even pick up the phone. If I could give this place 0 stars, I would most definitely! Don’t let your kids live here. Management thinks they can get away with this stuff because it’s younger people living here. Every year, I have problems with them when it comes to renewing my lease. There’s no parking. They didn’t have parking passes ready this year so no one has been getting towed and people have no parking because of the extra cars parked due to nearby partying! The trashcans are overflowing everyday and people just throw their trash on the ground. I won’t be renewing my lease here again. You will probably need a good lawyer to live here cause you will be fighting and stressing everyday with management here trying to get basic things done. DO BETTER! -Mariah

This place has great location right next to campus and you’ll probably be near a lot of your friends. However you are paying a lot more than other apartment complexes to deal with worse problems. Management turnover is insane, half of the machines are broken in the gym, there are not enough parking spaces to bedrooms (this is a fact, not being dramatic), and you will not know a moments peace. The units were originally built in the 70s so a lot of the foundation is starting to become uneven… my one bed floor had me walking uphill to get from my couch to my front door. PLEASE look at reviews on other sites for CCK, the 2.something rating is much more accurate that their google review score (because two years ago they offered prizes to anyone that would leave a 5 star review)

Stayed here while doing and internship over the summer. Staff being incompetent with a 3 month lease was the first issue. Was quickly greeted with dead bugs in the bathroom, a broken toilet upon arrival, the smell of cigarettes, and a mattress so hard you would’ve thought it was cement. When maintence was notified about a broken item, they did bare minimum to fix it (it broke again the next day). Don’t get me started on the earwigs, I will attach a photo, These bugs are EVERYWHERE! Do not expect to be on the 3rd floor with AC btw!!! Also, the pool was shut down for a week because it didn’t pass any chemical tests😃 so yeah just move in at your own risk!

The 3rd Party Security is completely ripping this place off. They park over at the park and sleep all night. No lights on, No deterrence of anything. Cancel the Security. Fire whoever worked night of 9/28. Seriously.

Save yourself stress and money. Do not live here. My experience at Campus Court has really been nothing but disappointing. From the absolutely disgusting (!!!) state of my apartment on move-in day to the countless other issues I experienced throughout my entire tenancy, I repeatedly tried to resolve everything through the appropriate channels. Even after re-reviewing my entire lease and documenting my very specific concerns in an email sent directly to management, it still took multiple phone calls, a follow-up email, and eventually me driving all the way back out to Kalamazoo just to ask the leasing manager in person if he could have the general manager respond to my email. The end result was basically a “we’re sorry, but we can’t do anything about it“ email response. I am still waiting on a response to my last follow-up email from June 30. What I find especially frustrating is seeing how quickly management actively responds to public Google reviews while failing to acknowledge legitimate concerns raised directly by tenants like me through direct email. It gives me the clear impression that public image is way more of a high priority to Campus Court than resolving actual tenants’ issues. I understand that mistakes can happen, but after reading through other reviews (that I wish I listened to prior to signing my lease) and experiencing the obvious lack of responsiveness from management firsthand, it‘s seriously difficult to view these as “mistakes.“ Ignoring tenants who are making good-faith efforts to communicate professionally is simply unacceptable. Again, save yourself the stress and the money and live somewhere else!! My experience left me with the impression that once you’ve signed your lease, your concerns become less important than attracting the next group of lease-signers. Edit in response to the response I received: Thanks for your response Nicole. However I am confused by the statement that you couldn’t find my resident profile. While I understand my name is slightly different on this review, I included very specific details about my situation, including the exact date I sent my most recent email. I also forwarded that same email to you again the very day I posted this review. If you are unable to find it, please let me know so I can forward it to you again so we can resolve this privately