The Lux Apartments Ithaca, ithaca-ny

I would not recommend this apartment. In my experience, the building is marketed as a “luxury” apartment, but the actual quality does not match that image. Many of the materials and finishes feel cheap, and the overall management experience has been disappointing. When issues came up, the maintenance team was not helpful or cooperative, and the leasing office did not make the process any easier. Instead of trying to resolve tenant concerns professionally, management often responded defensively and seemed more focused on pushing back than actually helping. For the price they charge, I expected better communication, better service, and a higher standard of quality. Unfortunately, my experience was that the luxury branding is mostly marketing, while the materials, maintenance, and management fall far below what tenants should reasonably expect. I would strongly recommend getting everything in writing and being very cautious before signing a lease here.

Absolutely loved living here. The building is beautiful, the amenities are amazing, and the overall atmosphere is both comfortable and convenient. The gym is great, and the sauna and steam room make it feel extra special. The staff is incredibly kind and helpful, which made the whole experience even better. Definitely one of the best apartment options in Ithaca.

Lux is the best apartment in Ithaca. The distance from the school is really short and their amenities are really nice. They have gym, sky lounge with coffee machine, study room and so much more. The room is also clean and large enough with fully furnished facilities. (desk, wardrobe, cabinet, ac, bed). Furthermore, if any issues arise regarding the room/facilities, you can simply put management request online through lux portal, and they fix the problem immediately. They also hold a lot of events such as valentines letter sending, grabbing a brunch, decorating a glass, etc so that residents can socialize with each other. In overall, comparing to other apartment or houses, I personally recommend lux a lot. ☺️☺️

I‘m having a great experience living here. The units are nice, and the community areas are really clean and prepared. There are also frequent resident events, and the staff are always friendly and helpful. Definitely a great place to live in Ithaca!

I live here and so far I’ve experienced 2 large internet outages, which took more than a day to fix. Additionally, my package got stolen and although the officers can help provide evidence, that’s all they can do and if I want a refund I’d have to contact the police. Living here isn’t terrible but there’s definitely better options given the price.