Modern Living Rentals - Affordable Luxury Apartments in Ithaca, NY, ithaca-ny

I've had great experiences with Modern Living Rentals! Brandon is incredibly hardworking, knowledgeable, and professional. He genuinely takes pride in his work, is always willing to go the extra mile, and makes sure things are done right. It's clear he cares about the people he works with and the quality of service he provides. MLR is lucky to have someone like Brandon on their team, and I would absolutely recommend them!

Update2 - Management sent a plumber and from what I understand, the issue has been resolved without gutting the bathroom. They also addressed a couple of other minor issues while they were there. The prompt response to admit and correct the initial mismanagement of this situation is greatly appreciated and speaks volumes. If it wasn't for the initial response from maintenance, this would have been a 5-star review. I now have better confidence that MLR will respond accordingly should an issue arise in the future. Update - Management office did respond and apologize. Arrangements have been made to hopefully address the issue. Rating will be adjusted accordingly once the appropriate repairs are completed. Deplorable. Daughter just moved into a 5 bedroom which collects a total of $6,000 per month. Her and her roommates find that the bathtub is clogged and barely drains, so they contact MLR to address the issue. They refused to send anyone to even look at it and send the following reply... "This is caused by the drain pipes. There is nothing we can do about this, without tearing out the bathroom and re doing the drain system. There is no clog. Sincerely, Brandon MLR Maintenance Tech" So this is likely a 1)hair/grease clog or 2) a simple issue with the stopper (if there is one). All of the other fixtures in the bathroom drain without issue, so the likelihood of the bathroom needing to be gutted to resolve this is probably about zero percent. This can be easily remedied by a plumber utilizing a snake, pressure hose and/or a screwdriver and channel lock pliers. Instead, they tell a group of 20 year old women that this is normal and they would have to rip out their bathroom to remedy this. COMPLETE BS. An absolutely disgusting attempt to take advantage of these young women. Being that a tub which doesn't drain properly is more likely to become a slip and fall risk, I have to wonder what other safety issues are being overlooked by this property management company? Looks like it might be time for a personal inspection by someone who has 30+ years experience of property management and restoration to look at this property more closely. Detectors? Occupancy sensors? Egress? Railings? HVAC? Mold? Who knows? And yes...I hold an LLC to manage my own properties. Hey MLR, step up and do the right thing here. We could have addressed this over a phone call...but of course...no phone available on web site.

In the frantic rush to figure out off-campus housing, Lori was a blessing. She was communicative, upfront, & willing to answer all of the (many) questions we threw her way. She's someone I feel safe with & that I can trust, which can be hard to find while renting in CTown. Hats off to her!

Braeden has remained consistently responsive, efficient and dedicated to maintaining our apartment. He's a great communicator and will always answer any questions you have (he's also great with pets!).

General management has been friendly and helpful in setting up the lease. The maintenance team (special call-out to Braeden) has been generally excellent and clear-communicating in responding to issues: fixing misconfigured piping, pest control, replacing old light fixtures.