Maplewood, ithaca-ny

My friend and I mutually matched with each other on RoomSync because we specifically planned to live together at Maplewood Apartments in Ithaca. Despite that, Maplewood assigned us to two different apartments. When we called the leasing office, we were told that roommate matches are not guaranteed and that our only option was to contact our newly assigned roommates ourselves, find someone willing to switch, and then request Maplewood’s approval. We followed those instructions. The roommates assigned to us told us that they had not matched with or requested one another through RoomSync either. Maplewood did not explain why our confirmed mutual match was separated while residents who had not selected one another were placed together. One person considered switching but ultimately decided to remain in their assigned apartment, which we completely respect. We do not blame any of the assigned roommates. They had no obligation to change their housing plans for us. The issue is Maplewood’s handling of the situation. Residents were expected to privately negotiate a swap involving different rooms, rent amounts, and garage-parking arrangements, while management provided no specific explanation of what prevented it from honoring the original mutual match. We understand that roommate preferences may not be guaranteed, but Maplewood has not explained what role RoomSync actually plays, what effort was made to honor our match, or why the burden of fixing the assignment was placed on tenants. Prospective residents should not assume that a mutual RoomSync match will be honored. Get any essential roommate arrangement in writing before signing.

By tody(7.28 still not, you said it has been sent but I do not receive the link and so the money so you do not pay, thus u cannot say you already return that)I have not received my deposit since I moved out of the apartment at the end of May. They said they will resubmit the deposit application in early July, but I am certain that I have not received any emails regarding credit card payments. I am certain that this email is specifically used for renting. I have dealt with this issue before, and I hope Mapplewood will not default on the deposit due to Greystar. If I do not receive it by August, I will have to repeat my previous small court approach to protect my rights

Our front door access system has been broken for over a week. I’ve already reported it and requested repairs three times, but it still hasn’t been fixed. As a result, me and my roommates had to enter through the back door every day, which has been very inconvenient. I hope someone sees this review and addresses the issue promptly. Please fix the front door as soon as possible. Updates: They did not fix it when they responded to this message. After I saw their reply, I contact them again and wait for some time before it was finally fixed.

This is Rose! I am a new resident of maplewood and I have a lot packages from mailing room. They really kind and helpful to help me carry these huge packages to my house ! I will say they are the best and I highly recommend this amazing apartment!

For noise reduction, Maplewood's heating and cooling system are quite noisy sometimes. Specifically, at night it would be a bit loud. The town house's arrangement isn't in good shape with every room. Also, the maintenance isn't efficient enough. You have to keep yourself posted. Transportation isn't convenient enough to Walmart or Target or Wegmans. However, it's really close to the school with 10 minutes of a walk if you live north or Maplewood. Otherwise, Maplewood is a whole new building and with a reasonable prize in Ithaca.