Campus Hill Apartments, ithaca-ny

Kimball Real Estate is one of very few real estate companies I would trust in Ithaca. I have gotten fleeced for my security deposit in the past and received terrible service and maintenance from other companies in Ithaca. THIS was the the complete opposite. The place was well kept, the staff was always on call to help with anything, and everyone was so polite. I cleaned the house myself and they gave me my full security deposit back. If you are a student in Ithaca, I strongly suggest Kimball over other companies in the area. VERY HAPPY and APPRECIATIVE of these people being in Ithaca, where students and their families are so often taken advantage of. I say that because these guys seem to be the complete opposite.

After almost 3 years, I turn my keys in today to the office staff of Kimball and I am reminded of the professionalism and superb customer service I received since the first the day we spoke with them about properties. Kimball and the team have done everything to help give us a warm, cozy, and reliable home where we've made a million memories. From any maintenance issues to billing questions - the entire team has gone out of their way to make sure we were taken care of in a timely manner. We turn out keys in today because we have purchased our own home. By far, Kimball is the best property management group in the Ithaca area. I will miss my interactions with them but I know, if ever needed, Kimball will be there for me and my family.

Everyone I interacted with in this office was so nice and helpful. From applying to maintenance, they do a great work. Also, I want to thank James and Jacob for helping me with moving furniture and refusing to take any money. You guys are the best.

We love our place and have an exceptional landlord. Moving to Ithaca last summer during the pandemic, we committed to a place site unseen. We are grateful to have gotten so lucky with an awesome landlord and a really nice condo in a great location (Sevanna Park Condominium). Justin Kimball is impressively responsive. He furnished the place nicely, and immediately took care of any concerns that arose in the last year. We wish all landlords were this good!

I rented a house from Kimball for 4 years, and had a really good experience with them. They always responded to our maintenance request promptly. Great people to work with! very considerate.