The Avenue Indianapolis, indianapolis-in

Don't live here!!!!!!!! I lived at the avenue for four years, and with each passing year, the complex got worse. - The leasing office staff that work here are incompetent. They do not care about helping you. - The maintenance staff are lazy, and not qualified to do even the most basic repairs. Our AC was broken for months during the summer, and maintenance reported there was “no issue”. We had to fight with management to get an outside company to come in - who confirmed we needed a whole new system installed. - The amenities are basically non existent. The pool was GREEN last summer, and was shut down by the Indiana Health Department for being so dirty! They didn’t even bother to open the pool this year!!! What am I paying $1000/month for???? - Hope you like climbing stairs, because the elevators are broken more than they’re operational. They were broken when I was moving out, and I lived on the fourth floor. - If you like peace and quiet, then this place is not for you. The walls are paper thin so you can hear everything from above and below you. The noise from outside is insane - sirens, people blasting music, fighting - you name it. - The trash chute is constantly overflowing, attracting pests and causing horrendous smells. I've heard stories of roach and fly infestations, and when I lived here in 2020 we caught 14 mice in our apartment. - They make you pay $80/month to park your car in a garage that has broken barriers. It’s open to the general public where people race around it, blast music, and smash glass bottles. So be prepared to invest in some ear plugs and hope that your car does not end up wrecked! - They insist on residents using a package locker for their deliveries. I had several packages go missing, and when you ask staff for help, their response is a shrug and a blank stare. - Lastly, when I moved in, my bedroom was disgusting - urine in my toilet, stains on my carpet - it had not been cleaned or painted. When I moved out, my room was spotless and they tried to charge me a painting fee. Their audacity knows no bounds. Do yourself a favour and do not live here. You’ll pay a ridiculous amount of money for the privilege of living in a dump. The only reason I stayed here for so long was the proximity to school, but ultimately, no location is worth sacrificing your peace of mind or sanity.

DO NOT LIVE HERE. IT IS NOT WORTH IT. In my time at The Avenue, this place proved to be an absolute disaster. Here’s a short list of what I endured: -My apartment flooded twice (videos included), and management told me it was still livable (pictures included of "livable"). -The elevator was broken more often than it worked. -Our HVAC system was broken for 8 months during the summer, and maintenance did nothing. -When I reported that it was 79°F in the apartment while set to 68°F, the maintenance man argued with me, claimed nothing was wrong, and — no surprise — was later fired for lying about his credentials. The property is FILTHY -The trash chute was constantly broken, leaving the halls reeking of garbage. -The pool has been closed for over a year, and when it was open, it was disgusting. -You’re paying for “amenities” that do not exist in any usable form. -I was paying over $1,000/month for a 4-bedroom — after utilities and unexplained fees — for a place where: Maintenance doesn’t respond, Everything is broken, And management simply does. not. care. Staff & Management are a complete joke The front desk staff are rude, uninformed, and dismissive. Every issue is met with shoulder shrugs and zero answers. Amanda, the building manager, is fake nice — smiles to your face while doing absolutely nothing to help the residents. And finally, have fun with the constant noise if you choose to live here. Unless you love: Cars racing in the parking lot at 3AM, or wall-to-wall parties and zero enforcement of quiet hours, then you better invest in industrial-grade earplugs. This place is not worth the proximity to campus. It’s not worth the money. It’s not worth your sanity. Save yourself the stress, and do not under any circumstances sign a lease here.

Stayed here for a while with my girlfriend, there is a disgusting amount of spiders. Every corner in the halls has spiderwebs and spiders and our room has had at minimum two spiders in it everyday that we have to kill. The room is kept exceptionally clean there is no clutter and it’s still a persistent issue. They don’t sent pest control and when they do end up coming it’s always conveniently when no one is home. Regardless it’s done nothing and unless you enjoy living with a spider infestation i wouldn’t recommend living here.

I lived at the Avenue for 2 years in a two bedroom apartment. If you are a student looking for apartments near campus, PLEASE DO NOT CHOSE THIS PLACE! Please read my lengthy concerns: LACK OF PRIVACY: This place treats your unit like a dorm. Quarterly inspections means 2 people from the leasing office will randomly come into your unit and search through your room/bathroom/closet. They once tried to charge me a pet fee because I had a cat carrier stored away but I did not have a cat living there. (I never had a cat live there.) Maintenance requests are even worse. You will not be aware of when a maintenance worker will arrive. They will enter even if you do not answer the door. They have entered when I’ve been unprepared. I want to clarify I have never have a direct issue with any of the maintenance workers, however as a young woman, it’s very uncomfortable. I was in a situation where I decided to renew, but my roommate did not. Between the two month transition of living alone in a two unit, I had painters, cleaners and management walk in unexpected throughout different hours of the day for about a straight month. It got to the point where I would lock the door to my bedroom because I would hear them enter my communal area. There was one time I was getting ready for the day around 8am and I heard someone walk in. I was so tired of this happening I literally did not care who it could’ve been. My door was locked and I remained unbothered until I saw the lock turn. This girl from the leasing apartment opened my locked door to my bedroom with a master key. I remember just standing there in pajamas and half a face of makeup on and the she never explained why she did that. She looked surprised I was living there even though I resigned. I seriously think they assumed I was going to be not vacant for the summer since I was a college student. Which is … insane. HORRIBLE PACKAGE/MAIL SYSTEM: My packages and mail have been lost many times in their system. For the first few months, the leasing office didn’t provide me or my roommate our mail keys. For packages, they had this rule where if you didn’t retrieve a it in a matter of two days, you are then charged a large fee and building interest for each day it’s in there. TERRIBLE PARKING: Every friend you will have over needs to pay via park mobile. They don’t bother you with parking tickets, they straight up tow you. I’ve had two of my friend’s car towed under a twelve hour stay because they decided not to pay. My car (which had a valid permit) had been towed two times. MANAGEMENT: Frustrating. I’d always be told different things by different people in the leasing office. The trash chutes will be clogged and smelling nasty or 10th street will be fully under construction, drilling into cement before permitted hours and they’ll send an email about some ‘National Donut day come pick up a donut at the office’. The lack of awareness is absurd. LOCATION: I’ve lived in downtown Indy for four years. I do prefer downtown living. I wouldn’t say Avenue is the safest location. You’re on a REALLY busy street that has sirens going 24/7. It’s not a good place to be walking around at night. This may not need to be said but you have no gas stations in a two mile radius, which is a lot more inconvenient than you think. VERY LAST THING : Before I left they successfully charged me $500 for a little pink nail-polish stained spot on the carpet which was already there before I moved in.

Where do I even start? This apartment was one of the worst apartments I've ever stayed in. When I first moved into The Avenue, everything seemed perfect, but during my time there I had multiple issues regarding several of the appliances in my apartment. First off, I had a water heater that was rusting and falling apart and had a bunch of issues. In general, the space that it was in was unclean and looked like it had previous water damage. I had a bunch of issues when it came to having small leaks and coming home to water on our floor, not having hot water to take showers, and having other issues regarding our water heater. Another issue that I had during my time was with the timeliness with which the maintenance team would respond to our request. Sometimes they were pretty quick to come and fix certain appliances in our apartment, but then other times we had problems with them taking a super long time. For example, we had a microwave that broke, and someone came in and took a look at it and marked our maintenance request as "done." When I told the office that it was never fixed, they told us they'd be up as soon as possible, and we had to wait 1 month until someone came in and fixed it. Besides having issues with maintenance they overcharged for a place they didn't take care of and they would also charge residents $25 for leaving trash bags in the hallway right next to the trash chute, but they would also let the trash chute back up and wouldn't clean it out, which would often cause fruit flies to breed and to cause the hallway to smell horrible which my apartment was so close to the trash chute that when I opened my door it would constantly stink. Another common issue was that the elevators seemed like they were always broken. Sometimes I didn't have access to my mail room because the lock on the outside was broken, and if I had guests over, they could park in the garage, but only on the first level, and they had to pay, even if they were coming over for a short period so most of them parked at the Taco Bell across the street. I had so many issues during my time at The Avenue and would NOT recommend it to anyone looking to live somewhere near campus.