LUX on Capitol, indianapolis-in

Lux on Capitol has a bunch of reviews that are just old. It’s now at least with PURDUE student. Housing is absolutely amazing when things break. It’s pretty relatively easy to contact the service maintenance team compared to a lot of other PURDUE housing. It is absolutely exceptional. You have amazing views if you’re on the top floor floors amazing amenities I do wish they kept the pool open, but it gets very cold over there. Obviously, I miss lux

While it’s true that the place has had their fair share of Ups and Downs over the past 2 years. The situation has considerably improved and shows more hope since being renovated to become a student housing for Purdue University students. The Garbage Disposal services and Trash Chutes can be worked upon but apart from that, it does seem to be improving by a great deal.

If you’re looking to live downtown in a nice luxury apartment, I wouldn’t recommend staying here. If you are looking for a place where the hallways always smell like trash and are filled with it as well, the elevators have garbage, and the parking garage lever is always broken— allowing anybody into the garage, Lux is for you! On top of those features, you are also able to make a maintenance request on appliances that are constantly breaking but they won’t be fixed until they come to “repair” them for the 5th time! Also, you get to shower in FREEZING cold water because maintenance won't care about that either… Charges that you don't even know where they came from are also available here, and when you ask for a refund its only able to be returned as credit on your account. The ONLY reason i'm giving them 2 stars is because in person, the front desk staff is pleasant, however, over the phone them and management are very condescending. You will also not be informed of when youre getting a new roommate, and come home to random strangers with no warning. Below are pictures of the lux that they wont show on social media because they actually post different apartments on their page!

DO NOT MOVE HERE. I lived here last year and it was terrible. For almost $1,000 a month, I should not have had to deal with mice and cold showers all year, but the maintenance team and property management did not take anything seriously even after multiple complaints about both. I scrubbed my bathroom spotless before moving out and was charged a vague $40 "light cleaning fee" for my bathroom. They are just taking advantage of college students who they don't think will push back, but I am/have been over their unprofessionalism and laziness. It is clear that when you move out, they will pick at everything they can that should be considered routine maintenance. Do. Not. Move. Here.

Update-I emailed the lux again but at the emailed listed below and they reconciled the problem. Felt it was only right to update my review. Do not rent here. My daughter moved in 2 years ago when the school was still IUPUI. The first year she had no problems. IUPUI split and they were told they had to move floors. Went and moved her out in May (still paid rent as per her 12-month lease) but didn’t have access to her new room until late July. When we moved her out we cleaned and patched and sanded nail holes. Had no problems with additional fees. Went to move her in again in July and after getting her fairly set up found out an assigned roommate had a cat. Was never told this prior. My daughter is allergic to cats. Front desk said they’d reassign her but we’ll have to wait. Moved her out again. Was reassigned a new room. Went again to move in. Two of the bedrooms were repainted but not cleaned. Other 2 rooms were still occupied. We cleaned her room and bath and moved her in while the 2 existing roommates moved out. They left a ton of stuff and garbage behind. Went and told the front desk and they said there was nothing they could do at the time but they would have someone up in the near future to paint. We cleaned everything in the common area. Removed all left-over food from freezer and fridge, empty and cleaned every cabinet, the microwave, fridge and stove looked like they hadn’t been wiped down in years. It was gross. We removed all the trash ourselves, cleaned, swept, mopped and vacuumed. Fast forward to this year. Only Purdue students are allowed to be tenants. Since she’s and IUI student need to move again but was allowed to stay until July this time. Did the same procedure; patched nails holes, cleaned everything. Now they’re sending us a bill for “not normal wear and tear” even though everything was ready for them to paint, which they do anyways. They also want to charge all 4 for garbage removal. They are claiming a working floor lamp and broom are garbage. These items were there when they moved in. No one came to help or check the condition of the unit. They are just preying on these college kids. No idea where her security deposit went and the place is overpriced. I’d look elsewhere.