Hale Mahana, honolulu-hi

I love this place. Ever since new management came in, Hale Mahana has really transformed for the better! The staff here are very helpful and professional. Like you have no idea, the building and the atmosphere is so much nicer and there’s more effort put into it. It may be on the pricier side, but I honestly think it’s worth it. You won’t find another student housing that’s comparable.

Read the "Lowest Reviews", be aware of random fees, and review your entire contract before signing. Hale Mahana was my last resort, and my expectations were low prior to move-in due to friends having negative experiences here. Upon move-in, there were hairs and dead cockroaches—the apartment was not clean. The maintenance team is severely understaffed—there are currently two maintenance technicians assisting the entire building. The team who collects our garbage is very kind and hardworking. Considering how much we pay to live here, Hale Mahana should provide living wages to their cleaning team because some of them have to work a second job! At the end of the day, I understand this place is a business and its profit is the top priority.

DO NOT MOVE HERE IF YOU EVER HAVE THE FAINTEST CLUE YOU MIGHT LEAVE BEFORE THE LEASE IS OVER! In fact, if you ever have an emergency in which you have to leave early, say goodbye to every cent you have, because Hale Mahana management will try to take all the money they say they're owed, even if they have to lie about the lease. There is NO cancellation fee, and even if you manage to get some poor person to take over your lease (I still hope that the person replacing me doesn't suffer like I did), they will use all the semantics in the world to try to pretend like the full relet fee is due when it's not. I have tried to petition them over and over again to stop upcharging me $800, and they continue to try to tell me that I read the lease wrong when it's written in plain text that I have legally fulfilled all the requirements to pay only the transfer fee of $500. When I tried to get this fixed over the month they gave me before transferring my debt to collections, they ignored SEVEN attempts at contact over the span of three weeks before attempting to use their authority to intimidate me into paying by straight up lying. The lease is predatory, the upper management is greedy, and the people at the top will lie and cheat and try to wear you down to get every cent out of you they possibly can. Please don't make the same mistake I did; don't sign the lease.

Deceptive practices. Management suddenly decided to start charging tax on rent without notice. Utilities are split between the entire building so even if your child is gone for months they’ll still get charged as if they’re running the ac 24/7. There was vomit in the elevator for an entire day. Someone used the hallway as a bathroom and that was left there for an entire day. Daughter’s car has gotten vandalized in the parking garage. Mopeds park in a way that blocks her car doors. People slam the weights in the gym onto the floor which in turn is slamming them into the 13th floor apartments ceilings - extremely loud. There are many aggressive dogs in the building. Many homeless people outside some have gotten violent towards her (I don’t understand why the tables out front aren’t removed). Daughter used to like living here as it’s convenient but hasn’t been enjoying living here the past couple months.

I've been living here for a few weeks now and I've been very impressed. Public spaces are super clean, the rooftop study rooms are perfect for work (and with a gorgeous view!), it's only a 10 minute drive to the beach. Location is perfect! Staff is super friendly! I love it here. The gym is also fantastic with a beautiful view of the pali. Safe, comfortable, super easy to live here. My roommate is great. I knew him before moving here which made it much easier to live with somebody.