Northern View Student Living, highland-heights-ky

I wouldn't recommend living here. The apartments are outdated, poorly built, and paying almost $1,000 a month just doesn't feel worth it. One of the biggest frustrations has been the constant inspections and management coming into the apartment. They only give you a 24-hour notice before an inspection, and with how often it happens, it feels like there's very little privacy. Parking is also a headache because there never seems to be enough spaces for residents. It honestly feels like management spends more time sitting in the office sending out newsletters that no one asked for than actually addressing the issues that would make living here better.

Very kind and caring office staff and maintenance team. Both have been very quick and helpful with all of my issues, even before my lease started.

Great place to live! The staff is friendly and helpful, and the maintenance team is fast, professional, and reliable. Really appreciate how quickly they respond whenever something needs to be fixed.

An excellent place to live for any Northern Kentucky student! Not having to pay for a parking pass is a huge plus. The maintenance team is outstanding, they consistently go above and beyond to keep everything running smoothly. Jewel in the Leasing Office is fantastic as well. She is always friendly, helpful, and quick to communicate important updates.

MOUSE PROBLEM: Please DO NOT LIVE HERE if you can help it. Find a more affordable place for your child/student or yourself to live. I have been living in a mouse infested apartment for the past 5 months and when I say infested I mean infested. Mouse poop everywhere, debris from mice taking insulation and fluff from our couch and making nest, chewed through food in the PANTRY. We keep our aparment pretty clean and it doesn't matter. We have bought our own traps, we have tried working with the pest control that they called (Snowball pest control left a singular trap and it was not in the affected area at the time, my ROOM). I even hired professional steam cleaners for the carpet as their was mouse poop all over my room. We gutted and completely cleaned our kitchen when we found a nest forming in our utensil drawer. I had to throw out my cookware because of the sheer amount of poop and fur inside of it. We have deep cleaned the apartment twice now to no avail. There is probably a cups worth of poop behind our washer and dryer. It is absolutely disgusting, and I can barely sleep due to fear. I continue to wait for a response to this day about my roomates and I moving out of our unit. We have all emailed mulitple times, our parents have reached out, and they have been entirely unhelpful. When I called the leasing office and asked I have to continue to sleep with mice, the man on the phone cheerily replied "yep!", as if this is funny. These complexes are extremely strict, and yet, we are literally living in a mouse infested apartment. I think this company believes that if they ignore us long enough, we'll be content to live with mice as in total we pay over 2,000 dollars in rent. The mice have caused multiple damages to our property, specifically, the mice got into my winter drawer and chewed through my winter sweaters, and they've also chewed through multiple boxes of pasta, packaged snacks, and even parts of my cabinet. We believe one died in the walls because there was a horribly putrid smell in our kitchen. Still NO answer. Do yourself a favor and don't put yourself through the pain and suffering we have endured because managment doesn't deem it necessary to help us.