Campus Crossing Apartments, greensboro-nc

One of the worst experiences I've had with an apartment. You better hope you know 2 people you trust otherwise they will match you with whoever they can find without giving you a say. The front office staff are nice but unfortunately very useless and everything breaks down constantly. Maintenance staff are the only ones here who know what they're doing. If you want to be close to UNCG pick any other place. Edit since they tried to make it seem like it was my fault: they will lie to you about changing roommates whoever youre stuck with youre stuck with for 6 months at least. I had a roommate steals my stuff for crack and another almost burned our place down with a grill both times they refused to let me change rooms

Although I consistently paid my rent and frequently paid well above my base rent, my account accumulated a balance due to how fees and utilities were applied — not due to nonpayment of rent. Late fees were assessed automatically based on posting timing rather than confirmed late submission. Under N.C. Gen. Stat. § 42-46, late fees may only be charged after the grace period and must be assessed strictly in accordance with lease terms. The repeated stacking of late fees due to administrative timing and payment application raises legitimate concerns and warranted a late-fee audit, which was requested but not granted. After my roommate moved out, I was informed that I was charged full utility usage because I was the only remaining resident. However, my lease specifies utilities are divided on a per-person basis, and utilities are reportedly submetered at the building or allocation level rather than individually metered per unit. Under N.C. Gen. Stat. § 62-110(h), tenants are entitled to transparent, itemized utility billing based on the stated methodology. Charges labeled as “utilities recovered” were applied without written explanation, meter data, or lease language authorizing a shift to full allocation. In addition to billing concerns, I experienced repeated maintenance and notice violations. Maintenance personnel entered my apartment without notice or an active work order, which is particularly concerning as a young female resident. North Carolina law requires landlords to provide reasonable notice before entering a dwelling except in emergencies. I was also required to vacate my apartment — including relocating myself and my dog — with only 24 hours’ notice so maintenance could work on a sink in an unoccupied bedroom, despite no imminent emergency and no incoming roommate for weeks. My unit also experienced serious habitability issues, including repeated appliance failures (dryer replaced twice), a toilet-related leak, and a flooding incident significant enough to require fire department water extraction. Under N.C. Gen. Stat. § 42-42, landlords are required to maintain plumbing and appliances in safe, working order and keep the premises fit and habitable. While one clear billing error — being charged pet rent twice in a single month — was eventually corrected, all other disputed charges were required to be paid without reconsideration or documentation, despite written requests for review. This selective correction, combined with billing opacity, unannounced entries, and repeated habitability issues, has created financial instability and safety concerns. My account ledger shows repeated billing errors that were acknowledged only in part. One clear mistake—being charged pet rent twice in a single month—was eventually corrected, confirming that billing errors did occur. However, all other disputed charges were ignored or refused review, including late fees assessed despite timely rent payments, which were triggered by internal posting delays rather than actual late submission, and repeatedly stacked without audit. Undocumented “utilities recovered” charges and a unilateral shift to full utility billing after my roommate moved out—despite the lease specifying per-person allocation—were also imposed without explanation, meter data, or lease authorization. I was required to pay these disputed charges in full without documentation, transparency, or reconsideration. For these reasons, I am urgently seeking to move out. I strongly encourage prospective residents to fully understand how utilities are calculated, how payments are applied, and how maintenance and entry policies are enforced before signing a lease.

Been living here for a whole year, when I first moved in staff was very helpful. They have 24/7 maintenance and are very efficient when it comes to your maintenance request. My toilet seat broke one morning and they came to fix it next day, Frank is awesome. ❤️ The office staff also works with you when it comes down to paying rent. Would honestly recommend to friends and family. Also ask if they have any specials!!

Good enough place but management will not do anything about roommates stealing food, laundry detergent, not cleaning up their own messes. Both me and my roommate complained and have complained for months and nothing has been done. Clearly management does not care and is willing to rent to anyone.

I recently toured this apartment community while helping my student explore housing options for the upcoming school year. The staff was very helpful, knowledgeable, and took the time to answer all of my questions. The tour was informative and well-organized, and I appreciated the clear communication throughout the process. While we are still considering a few options, this community is definitely one we would strongly consider.