Campus Crossing Apartments, greensboro-nc

I transferred to UNCG and chose this apartment complex sight unseen, mainly because the pricing was so budget-friendly, and I ended up having a really great experience! The resident portal for paying rent was very user-friendly, which I especially appreciated as a student. They also offered discounts for submitting transcripts with good grades, which was such a nice incentive. The complex itself was fairly quiet, and I always had pleasant experiences with my neighbors. But the biggest thing I have to praise is the office staff and their customer service. Anytime I had a maintenance issue or something came up, they were always quick to respond, friendly, helpful, and available. It was genuinely one of the best experiences I've had with apartment management and staff. Overall, I had a very positive experience living here and would absolutely recommend it to a friend, especially another student looking for an affordable and well-managed place to live. 10/10!

The worst experience ever for this to be out first apartment. Leasing office doesn't care and won't follow up. They will look at you like you're crazy when you visit the office with a problem. We are constantly running into things that don't work and calling maintenance. It's very noisy and the area could be way safer. And we still have a lot more months on this lease. This doesn't even feel like a home. We pay our rent but get nothing back in return. I should've listened when someone told me not to rent here. The low price isn't worth it.

One of the worst experiences I've had with an apartment. You better hope you know 2 people you trust otherwise they will match you with whoever they can find without giving you a say. The front office staff are nice but unfortunately very useless and everything breaks down constantly. Maintenance staff are the only ones here who know what they're doing. If you want to be close to UNCG pick any other place. Edit since they tried to make it seem like it was my fault: they will lie to you about changing roommates whoever youre stuck with youre stuck with for 6 months at least. I had a roommate steals my stuff for crack and another almost burned our place down with a grill both times they refused to let me change rooms

Although I consistently paid my rent and frequently paid well above my base rent, my account accumulated a balance due to how fees and utilities were applied — not due to nonpayment of rent. Late fees were assessed automatically based on posting timing rather than confirmed late submission. Under N.C. Gen. Stat. § 42-46, late fees may only be charged after the grace period and must be assessed strictly in accordance with lease terms. The repeated stacking of late fees due to administrative timing and payment application raises legitimate concerns and warranted a late-fee audit, which was requested but not granted. After my roommate moved out, I was informed that I was charged full utility usage because I was the only remaining resident. However, my lease specifies utilities are divided on a per-person basis, and utilities are reportedly submetered at the building or allocation level rather than individually metered per unit. Under N.C. Gen. Stat. § 62-110(h), tenants are entitled to transparent, itemized utility billing based on the stated methodology. Charges labeled as “utilities recovered” were applied without written explanation, meter data, or lease language authorizing a shift to full allocation. In addition to billing concerns, I experienced repeated maintenance and notice violations. Maintenance personnel entered my apartment without notice or an active work order, which is particularly concerning as a young female resident. North Carolina law requires landlords to provide reasonable notice before entering a dwelling except in emergencies. I was also required to vacate my apartment — including relocating myself and my dog — with only 24 hours’ notice so maintenance could work on a sink in an unoccupied bedroom, despite no imminent emergency and no incoming roommate for weeks. My unit also experienced serious habitability issues, including repeated appliance failures (dryer replaced twice), a toilet-related leak, and a flooding incident significant enough to require fire department water extraction. Under N.C. Gen. Stat. § 42-42, landlords are required to maintain plumbing and appliances in safe, working order and keep the premises fit and habitable. While one clear billing error — being charged pet rent twice in a single month — was eventually corrected, all other disputed charges were required to be paid without reconsideration or documentation, despite written requests for review. This selective correction, combined with billing opacity, unannounced entries, and repeated habitability issues, has created financial instability and safety concerns. My account ledger shows repeated billing errors that were acknowledged only in part. One clear mistake—being charged pet rent twice in a single month—was eventually corrected, confirming that billing errors did occur. However, all other disputed charges were ignored or refused review, including late fees assessed despite timely rent payments, which were triggered by internal posting delays rather than actual late submission, and repeatedly stacked without audit. Undocumented “utilities recovered” charges and a unilateral shift to full utility billing after my roommate moved out—despite the lease specifying per-person allocation—were also imposed without explanation, meter data, or lease authorization. I was required to pay these disputed charges in full without documentation, transparency, or reconsideration. For these reasons, I am urgently seeking to move out. I strongly encourage prospective residents to fully understand how utilities are calculated, how payments are applied, and how maintenance and entry policies are enforced before signing a lease.

Campus Crossing is an affordable student apartment complex that does not require you to be a student to live there. The leasing office staff is very friendly and professional and if you ever have any issues with your unit you can always put in a maintenance request to repair anything that needs to be worked on. If they have the availability you do have the option to sign a lease and get placed in the same unit with your friends, otherwise they have all male, all female or mixed units based on what you prefer. If you don’t mind having a roommate (or two) then you should definitely consider applying. The location is right down the street from UNCG and it’s a very quiet and crime free area. I would have given a full 5 star rating but I personally am not a fan of apartment units with carpet or cheap, thin, plastic tile. It would be nice to have nicer, updated appliances and the paint on the wall is airbrushed so it easily gets stained or comes off so it’s impossible to clean without ruining the entire wall. My roommates are very hit or miss but I can’t blame the company for that, make sure you document and take photos of your room and the shared space and inform the office of any discrepancies that bother you and they will try their best to fix things. They’re supposedly in the process of updating different interiors but they haven’t announced a date that the work might be finished. The apartment comes unfurnished but you can rent furniture through the leasing office and have it added to your monthly bill, I believe it’s only $80 extra a month. I bought all my furniture and decorated the unit I’m in by myself so here’s what my apartment looks like.