ICON, goleta-cal

Just tried to call this place and it automatically hangs up! I haven’t lived here in over a year and just got an email to relink payment?! So, because of this lovely reminder of my horrible time in this complex, I will add my review of living here in 2024- Seville location- Do not live here. Infested with bugs and management is nearly non-existent, also see the news about their recent assault allegations. Without notification, my roommate and I were forced to leave during the summer for construction. Upon returning, our apartment was wrecked and there was pee all over the toilet by the workers, as well as dust/grime on our bedding. Apart from that, our “balcony view” was of a dumpster, so be sure to ask where exactly that it before you pay an extra charge. I was promised 2 separate beds, as shown in many of the pictures (likely AI) online, but walked in to a bunk… our student housing was nicer and way cheaper. Additionally, my roommate was never given her security deposit back. It blows my mind that there are any positive reviews about this complex. Avoid at all costs.

Huge fan of Icon! The team here is so helpful, especially Zoey! The rooms are fully furnished and repaired each year before students move-in. Best location next to UCSB and a really short walk, as well as many great spots to eat in Goleta! Right next to the beach, and the closest and best spot to campus you can find.

Finding a place where I could live by myself was my top priority, and I made that clear from the beginning. I had a very disappointing experience with ICON Apartments and with Zoey. She acknowledged how stressful finding housing was and told me that because it was late in the leasing season, there was only about a 40% chance of someone renting the other bed. She also shared that the previous year there were two units where the second bed was never rented, leaving those residents essentially living on their own. To further reassure me, she told me she would take my floor plan off the website. Based on those representations, I completed the application process, paid the $45 application fee and $548 for my Leap guarantor, and moved forward with my lease. Exactly one week after paying the $45 application fee and $548 for my Leap guarantor, while my lease was being finalized, I received a voicemail from Zoey informing me that another applicant would be renting the other bed. This was the first time I was told another applicant was lined up for the second bed. She also explained that if I chose not to move forward, they already had the applicant’s preferred roommate ready to take my place. In the same voicemail, she said they would waive the $350 sublease fee if I decided to cancel my lease. Had I been told before paying the application fee and Leap guarantor that another applicant was already lined up for the second bed, I would not have moved forward with the lease. Instead, I spent $593 and valuable time relying on information that ultimately changed. I canceled my lease because I no longer felt I could rely on the information I had been given. The experience left me feeling misled and with very little confidence in the management and leasing process. If this is how prospective residents are treated before they even move in, I wouldn’t feel comfortable living there and dealing with that kind of uncertainty. I would not recommend ICON Apartments.

Hi everyone! I've had a great time living here at the ICON. The staff is super helpful, especially Anna. She was super kind in assisting me to print things! Great community overall :)

Move-in was great. The people I’ve met are respectful and caring. In addition, the apartment overall is good, nothing wrong with it so far.