BB Living at Val Vista, gilbert-az

Move in has been a breeze working with Janelle and Caden. We’re new to the community and love it so far. Caden made the move in process smooth. He works fast, communicates great, and I appreciate his thoroughness and follow ups! Him and Janelle even moved in some boxes for me as my moving transition has been rough. I really appreciate all the help. Janelle made me and my family more welcomed by telling us about all of what’s near, great schools (particularly for soccer as my daughter plays competitively) and medical nearby for our pets and ourselves. She is very thoughtful and helpful! We love it here! Can’t wait to get settled in.

As a current resident, I am extremely disappointed by what I witnessed today. The cleaning lady who was at my home had her car towed while she was standing outside my open garage, loading her cleaning supplies into her vehicle with the trunk open. It was obvious she was actively working and preparing to leave. Instead of showing any common sense or compassion, you chose to tow her vehicle. What makes this even more frustrating is that when I come home from work, there is routinely no parking available because residents park outside their garages and non-residents occupy the visitor spaces. Nothing ever seems to be done about those situations. Yet somehow, a hardworking woman trying to earn a living became the priority. To make matters worse, the equipment she was loading into her car—equipment she relies on for her livelihood—was taken and locked in your office after the tow. Knowing the situation, that decision only added unnecessary hardship to an already devastating experience. This incident has left me with an incredibly negative impression of this community and how it is managed. It has completely changed how I feel about living here and about renting from BB Living in the future. I will not be renewing my lease. Please consider this my notice that I will be vacating at the end of my lease term. I want to correct one part of my previous message. I have now been informed that management does not have the cleaning lady's equipment. Instead, I was told it was apparently stolen after her vehicle was towed and that she should file a police report. That is honestly just as disturbing. So, a hardworking woman had her vehicle towed while servicing a resident in a gated community, and now the tools she depends on for her livelihood are gone. The message this sends is that property isn't safe here, even inside a gated community. If the recommendation is simply to file a police report, then what confidence should residents have that this community is actually secure? That's an alarming response and does not inspire trust. This entire situation has left me questioning the safety of this community and the way residents and their guests are treated. It's incredibly disappointing and has only reinforced my decision not to renew my lease. I truly hope management takes a hard look at how this incident was handled and what it says about the community.

I’ve had such a great experience living here. The entire crew, from the office staff to the maintenance team, is consistently friendly, responsive, and professional. The maintenance staff especially deserves recognition. They’re quick, knowledgeable, and always go above and beyond to make sure everything is taken care The property itself is clean, well-kept, and full of amenities that actually feel useful and enjoyable. It’s clear that the team takes pride in keeping the community running smoothly. It’s been a wonderful place to live, and I really appreciate how much effort everyone puts into making the property feel comfortable and well-maintained.

I’ve been living here for over three years, and I can honestly say it’s become my ideal home. Each unit is perfectly sized, making them suitable for anyone's preferences, and the amenities are top-notch. For those of us who work from home, the homes here are a dream come true. I never feel confined; the spacious layout truly enhances the living experience. I’m in a four-bedroom unit with a loft, and it’s just right for my needs. The grounds are meticulously maintained, and the pool is simply stunning. Plus, the gym has everything you need for any workout routine. The entire complex is incredibly quiet and peaceful, making it a wonderful place to call home. Janelle and the BB Living team are always making us feel special and welcomed in this community living here.

For my first time living in Az and Bb living being the first place to live I have to say this has been one of the best experiences I’ve had from a rental property, from the friendly staff and attentiveness to it’s residents to make sure we are safe, has been absolutely amazing, it’s also close to everything you can think of which is a plus. It’s been a great place to raise my children they enjoy it as well out here!