The Ridge at Gainesville, gainesville-fl

Skylar was absolutely amazing to work with. She was knowledgeable, patient, and genuinely cared about making sure all my questions were answered. The entire process was smooth because of her professionalism and positive attitude. If you’re looking for someone who actually goes above and beyond, ask for Skylar. P.S. give that girl a raise!

the apartment was extremely dirty when we moved in, not just like previous tenants messy, but things that were obviously skipped or not checked before moving in. we had an infestation of bugs in the floor in the bonus room that we had to deal with ourselves. there was also mold in the apartment that we tested for and brought to maintenance and they ignored and also didn't even try to provide an opportunity to escalate to property management. they basically just said we don't know what that is and we don't care when we showed them the mold tests. the washing machine was broken the ENTIRE lease and no rent adjustment was made. multiple maintenance people came to check it and offered temporary solutions but even now the clothes still come out dirty and unwashed. the maintenance crew themselves were difficult to work with and disrespectful. they were obnoxiously loud not related to repairs, but talking, yelling, stomping unnecessarily even when I said I was in a lecture online class . there have been multiple times that they would stand in the apartment taking personal phone calls laughing and talking extremely loudly. they also leave trash behind, dirt on floors from boots, and leave all lights on even when people aren't home. basic respect just isn't there. the property staff are also difficult to work with and generally uninformed. they often talk like they don't even work there and never have and tangible information. for example, the wifi in the study rooms was promised to be up and running the entire lease term, but was never fixed, and when property staff was approached, they gave excuses and shrugged as if they didn't know when it could be fixed. however, a whole vending treat room was installed with automated vending for snacks and drinks. mind you, this fob room was the only working fob door and the first working fob door to be installed on the property even when we reported non-residents sleeping in and occupying the study room cubes. there were multiple unhoused people who were obviously not residents occupying common areas that were right next to the apartment residences for weeks before security was actually implemented. the staff generally also was just very disorganized and never seemed to know what was going on. it was more often that they would be seen talking and laughing than actually attending to office details. the turnaround time on emails definitely speaks to that as well. about cleanliness, the gym is absolutely disgusting. the floor looks and feels like it hasn't ever been cleaned and the layer of filth is thick. as for construction quality, ALL OF THE DOORS in one of the womens restrooms in the main building except the ADA stall DO NOT CLOSE OR LOCK PROPERLY. FINALLY there's no on call number for maintenance. when the apartment ceiling started LEAKING WATER there was no contact in the move in packet, in the lease, or on resident portal on who to contact.

A big shout-out to Bella for being the best at The Ridge, along with so many other amazing staff members! This is truly an awesome place to live, and the transition to Gainesville was perfect for a new student. The units are huge, the people are wonderful, and the neighbors are great. I wouldn’t choose any other place for my daughter to live. Such a safe community and a perfect location!”

I loved Juliet! She gave me an amazing tour. She was super professional and kind. She answered all my questions and concerns. She explained things clearly, was easy to talk to, and made the whole experience feel relaxed. I really appreciated her help and time.

I love living at the ridge, when I came here Skylar was the first person to help me. She is really an amazing worker and so sweet when we would ask about questions she was more than willing to help answer them. The front office makes living here a dream.