Lux 13, gainesville-fl

I honestly really like it here. It’s a little bit further from campus, but the price in the comfort level is worth it. The agents at the front desk are super quick at responding and taking action. Especially Karina, she was my tour person when I was first searching for an apartment and she really sold the place!

I've lived in a villa in Lux for going on 4 years now. It's a great little community to live in. The staff go above and beyond. Cooper in the office is phenomenal and incredibly helpful and knowledgeable with any questions that I can come up with, and Kevin in maintenance is the GOAT. I see Kevin every day, and he's always willing & eager to help with anything. This man would carry my groceries for me if he saw me unloading them. And as a resident that's been here for years, it's great seeing familiar friendly faces like theirs 😁 Great staff, great place!

Out of all the student apartments me and my roommate toured in Gainesville, Lux 13 easily had the best leasing staff we experienced. Jesse and Cody were genuinely some of the most helpful people throughout the entire apartment search process. When we first came in for our tour, me, my roommate, my dad, and my sister were immediately greeted by both Jesse and Cody, and they were super friendly and welcoming right away. Since this is my first time moving out, I was honestly pretty nervous and didn’t really know what to expect, but they made the whole process feel way less stressful from the start. Jesse gave us the tour and was extremely informative while still making it exciting and fun. By the end of it, me and my roommate were already talking about how much we wanted to live there. I already knew a couple people, including my cousin, who lived at Lux 13 and had good experiences, but I still didn’t expect the leasing staff to be THIS helpful. Honestly, I was ready to sign before we even left lol. Even though we still had another tour scheduled for the next day just to compare options, we ended up canceling it because our experience at Lux 13 was already so much better than anywhere else we visited. Jesse and Cody helped us through literally every part of the process, from the application to the guarantor form to the lease itself, and made sure we were able to lock in the pricing and special before rates increased. Me and my roommate definitely overthink everything, so we probably texted and called them way more than necessary, but they were always patient, professional, and quick to respond. Anytime there was a technical issue or confusion about paperwork, they handled it immediately and made everything so much easier. The thing that stood out the most to me was that they actually stayed past closing to help us finish everything and make sure we got the rate and special we wanted. That honestly meant a lot and showed how much they cared. Jesse and Cody seriously made the experience amazing, and I can confidently say Lux 13 has the best leasing staff we came across in Gainesville. If you’re considering living there, I’d definitely recommend checking it out. Just walk through the leasing office doors and look to the right, and you’ll probably see exactly why me and my roommate ended up signing there. -Gabriel (future resident)

I would not recommend this apartment complex unless you are moving in with people you already know and trust. My experience with the roommate placement situation has been extremely disappointing and stressful. I have had repeated issues with personal belongings being moved, used, or taken without my permission. In one situation, a roommate admitted by text that he used my laundry supplies without asking and only apologized after I noticed. I have also dealt with issues involving my dishes and other personal items being used or misplaced without permission. This has created a poor living environment where I do not feel comfortable or respected in my own apartment. Based on my experience, I would strongly caution anyone considering this complex to be careful with random roommate placement and to document everything if problems come up.

One year was enough! During our time at Lux, it changed management at the beginning of 2026 and I can say that I believe the new manager, Alyssa, is doing her best to make improvements. She made efforts to return calls, answer emails, and was all around a better communicator than prior management. While our stay here was not the best, I am hoping that she can turn things around and make big steps in improvement, most notably, in security measures. So I extend my gratitude to her. Pros: *The price was great - under $800. *The new manager, Alyssa, has made good improvements and a willingness to communicate better than the assistant manager, Stephan or the prior management in my opinion. *The pool is nice. *Office staff and maintenance have been exceptionally kind and helpful. *Maintenance comes quick when contacted Cons: *The model apartment that we were shown was much nicer, cleaner, and up-to-date than the one we rented. *At move-in (2025), apartment was dirty (prior management) -- fan light had bugs in the bottom, leaky bathroom, dirty floors & cabinets, and non-working washer. The students moms cleaned most everything and staff was called in for the major things. They DID work well to get it done but we were told that they hire people to clean. We encouraged them to probably check behind their hired help to make sure they're doing a good job, because they did not in Aug 2025. *Homelessness in the area. One car keyed, one car broken into, money stolen from car. While (prior) management was notified and someone (or group) redirected the homeless, now they just hang out behind the front apartments. Lux has made efforts to build fencing, but homeless had just knocked enough down to walk through. *Security issues brought no sense of relief when asked about the onsite security, who apparently lives either on site or nearby. Lux won't tell you whether its a male or female and there's no number for them. While Lux 13 security is ?available? (not 911), it's sure unsettling to know your college student has no access to them but if you need something, you call someone, somewhere who will give you some number and then you have to wait some amount of time for someone to show up. Such an odd and unsettling process. Why gate-keep security of all things?? * Stephan in the office is unhelpful. Is he even still there? No idea, but he treats the female college students as if they're a menace to him. Several females felt uncomfortable even speaking with him as he made them feel like they were inconveniencing him. He needs to remember that his paycheck comes from the female college students parents. Unacceptable * We had security issues that involved students that didn't live at Lux13 and became a real problem. Those security issues brought questions of having security cameras in the area for safety on the OUTSIDE of the apartments. We were told "that would be an invasion of privacy". Most of the businesses in the US have outside cameras. This never made sense to us. While we did not renew with Lux, we learned many lessons in what to look for in an apartment going forward. Hopefully the new management will be able to turn things around for their upcoming tenants.