Lexington Crossing, gainesville-fl

3 weeks into moving in and the balcony remains as received. All filled with spiders. The common areas, like stairs and hallways, are simply nasty. We have complained many times and they always say the same. “We will send someone tomorrow”. Patience has a limit.

I lived at Lexington Crossing for my first year of college and I was not at all impressed and will not be returning. I DO NOT RECOMMEND THIS APARTMENT TO ANYONE. The simplest problem I had was stolen packages. I have had packages stolen on TWO SEPARATE occasions, one of which was worth $90.00. When I reported the missing package, Lexington did nothing about it. They told me to call FedEx, but FedEx had marked the package as delivered, meaning it went missing after being delivered to Lexington Crossing and they should have been the ones to deal with it. Also, Lexington Crossing is just a sketchy place overall. On one occasion, I watched seven police cars pull up to my building. When events like this occur, Lexington does not communicate with their residents at all, so we have no idea if our safety is being jeopardized. I understand that they have no control over the police, but they could at least keep the residents updated. Additionally, throughout my past year here, there have been NUMEROUS wifi outages. I take multiple online classes, and majority of my homework is online, so a wifi outage makes it impossible to be productive. There was one time that the outage lasted days, other times it lasted a few hours. During the wifi outages, Lexington does not do anything about it. I had to call the provider myself and resolve the issue. The most troublesome issue, was when I had a SUBTERRANEAN TERMITE INFESTATION during FINALS week. One morning I woke up and went straight to my desk to study when I then notice small bugs crawling on my wall. Upon further inspection I notice that they are crawling EVERYWHERE coming from the window. They had even started crawling ON MY BED. They made it onto my furniture, clothing, and personal belongings. I called the front office and they didn't send anyone for almost TWO HOURS, so the termites spread even more. They finally do show up and assess the situation. Pest control is unable to come UNTIL THE FOLLOWING WEEK. Their only solution was for me to move into a temporary unit for the time being. Mind you, this was during finals week, so I had no time for this. Because of this mess, I had to move my furniture around, clean all my clothes, and sweep up dead termites. I will admit, THEY DID SUBSIDIZE MY RENT; however, termites are still unacceptable. The termite issue was not limited to my apartment, I heard of termite issues from people at Lexington in other buildings as well. Another extremely unreasonable issue is the renovations. The renovations started in mid June and did not end until mid July, so A MONTH OF RENOVATIONS. I found it especially odd since I did not renew my lease and would be moving out July 20th, so I do not understand why they could not have done the renovations once I moved out. For renovations, Lexington would email residents giving them a time frame to expect maintenance to come by, this seems reasonable except for the fact that the time frame was A WEEK LONG, which then turned into a month. It is hard to plan an entire week of my time around renovations. Maintenance would walk in EARLY MORNING, and WAKE UP me and my roommates up. I work a job on top of being a full time student, so my sleep schedule is very important. When maintenance came they would often work in our rooms so we would all have to sit and wait in the living room. On one occasion, they were working on the apartment from 9a.m. to 6p.m., a whole day is plain unacceptable. They left my bathroom without a sink, cabinets, and a mirror for over a week. Our kitchen was completely unusable for a day. They moved all of our belongings all over the place, even placing some items on the ground (like dishes). I was preparing for guests for the upcoming weekend so my bathroom had just been cleaned, and since they removed my cabinets my belongings were scattered all over the place, entirely unsuitable for having guests over. To conclude, I would not recommend Lexington Crossing. It is overpriced and not worth it. (I have attached termite photos).

Management here is extremely frustrating to deal with. If you have an issue, contacting them by text often means someone will ask questions about your situation and then completely stop responding. This has happened to me multiple times regarding the same issue. Going to the office is not much better. The office is frequently busy and even when you are told someone will contact you once they are available you end up being ignored again. There’s also a lack of consistency regarding lease renewals and concessions. My roommate and I signed our leases at the same time and were under the same circumstances, including our rent rate and renewal date. We were told that renewing by a specific date would qualify us for a $500 gift card concession. Since we were both in the same situation, I assumed the concession applied to both of us. My roommate offered to be the one to confirm with management whether we would receive it, but I had no reason to believe I would need to separately ask for something we were both told we qualified for. Ultimately, my roommate received the concession while I did not, simply because she was the one who asked about it. When attempting to bring this issue to management I was asked for proof and each time the conversation led to me sending proof, my messages were ignored. The renewal process itself is also unfair. Residents are pressured to sign by specific deadlines and warned about the consequences of waiting, yet better rewards can apparently still be offered afterward. The lack of clear communication makes it difficult to know what to expect and leaves residents feeling like they have to constantly chase management to receive fair treatment.

This complex is somehow under even worse management under this new group. I’ve stayed here for 4 years and the lack of communication and organization within the last year alone is embarrassing. Don’t be fooled by the widespread renovations in all these units because some of these changes only make the units worse for an even higher price (they made the bathroom mirror smaller and totally plastered over the pill cabinet). In the past, the only redeeming factor of these units was its lower price point at the cost of getting what you paid for, but now, anyone signing here is just getting scammed for how they’ve increased the rent over time. These renovations do nothing but slather a new coat of paint over what used to be a passing living space that at least had an affordable rent. Now, they’re trying to market the space as a luxury living while in reality it’s far from it. You can barely even consider the units as student living when all four years of my time here I’ve had non-students and even men double my age stay as roommates - something you can hardly consider safe for any student. The management office provides no clear communication about any timelines related to renovations, so you can expect to wake up to a whole maintenance team in your living room one day. This same team will also replace your lock and lock you out of your own room without any notice. Not to mention that your entire unit will be covered in paint splashes, dust, and wood chippings for you to clean up after. This apartment complex used to have 3 bus lines passing through but now you can only use 1 on a good day. You’d have a much better living experience literally anywhere else .

I had an okay experience. Derrix and other staff were friendly and did their best. Maintenance did respond timely when the ac went. Only downside is there was ( i heard footsteps multiple times when studying in the night past 8 pm) a person living in the roof of study room 2. I brought it up multiple times, I believe they did try to fix it but ultimately it persisted. Eventually I stopped going to the study room entirely. The other thing was that we were assigned a non student roommate. Thankfully we were moving out at that time but it would have been a problem had we stayed the full length of the lease.