Palazzo at Campus Pointe, fresno-ca

WARNING: Do not allow your child to live here. This is a terrible living solution for a college student. Everything about this place looks good. But, it's NOT!! From the management office to the maintenance. It's a joke!! They try to over bill you at every chance possible. They wont pro-rate your rent, want you to buy their crappy renters insurance, don't repair anything in a timely or correctly. There was a broken water main and there was no water for 2 days and no hot water for 5 days !! Cockroaches and Mold. Oh ya...When it's time to move out, they don't do a walk though with you. They wait till your gone and then deduct you deposit for stuff that is incorrect. Fresno State is a great school and Fresno is a very nice area. There are a lot of other, nicer places to live. pass on this place. It's GARBAGE. you will thank me. (the only reason for the 1 star is because you can't put a negative -1000 stars and be posted)

Parents, please check reviews before sending your child here. We had nothing but problems for two years. I do not want to publicly name anyone, but for the safety of your children, please check reviews. I do not want to go into specifics here, but it was an unsafe environment and very costly. Other than meeting her lovely friends, I cannot say one nice thing about this location. Please be aware! The one benefit of living there is my child learned early on about predatory behavior from corporations. Fresno State is a lovely school. It would be wise to have your student on campus for when negative issues arise you can handle it with the campus staff who have your child’s best interest in mind.

Very disappointing experience with the leasing process at Palazzo at Campus Pointe. We applied for a student apartment for my daughter and signed the lease documents on March 24, 2026. After signing, we waited almost 4 weeks for confirmation of approval. During that time, I called multiple times to ask about the application status, and each time I was told her file is with the other girl, and put me on hold for a long time. Some other days they would say her file is on the other locker, they would call back, but no one ever followed up. We did not receive any call or email confirmation of approval, and no copy of the lease term documents until the day I called to cancel the application ( 4.14.2026) due to the lack of communication. After waiting weeks without any response, I decided to cancel the application. However, I was then told that we must pay one month’s rent as a cancellation fee, even though the lease term does not begin until August 2026, no deposit was paid, and no unit was ever provided. Communication has been very poor, and the process felt unfair and stressful. I recommend future applicants carefully review all terms and make sure you receive written approval and clear communication before signing anything. I hope management improves their communication and transparency for future students and families.

I honestly would not recommend living here. Ever since I moved in, there have been constant problems and unnecessary charges added to my account. Every time I try to ask questions or get my money back, there’s always some excuse or issue. Management makes things way more stressful than they need to be, and it feels like residents are constantly being charged for things that don’t even make sense. Communication is frustrating, and getting anything resolved takes forever. Save yourself the stress and look somewhere else.

This is a racket. Stay away from this place. They don't adhere to any CA rental laws by charging monies not allowed. We didn't renew because of the bad business practices.