The Soto, eugene-or

I have lived here for 3 years and have loved this building. The location is great being so close to campus, and I've also enjoyed the apartment itself. It is very homey with a spacious living room, kitchen, and windows that give the apartment lots of light. The staff is really great and welcoming when you walk in to the building. They offer snacks and candy, and always have fun events in the lobby to engage with residents. Some of the bad reviews seem quite petty, everything has been completely fine in my 3 years. Quick response when issues arise, good prices, good location, good management, everything is well done. 10/10 I can't recommend this place enough, it is great!

Worth noting that the noise: sirens, loud cars, and shouting around 2am on weekends, comes with the territory of being near bars in a college town, so that's not on The Soto. Light sleepers should factor it in though. Management is behind the majority of the reasons you should look elsewhere. The student workers and maintenance staff seem genuinely overworked and are not the issue. It's the people running things higher up who have a complete disregard for the residents. The Soto is expensive, and the appliances have broken multiple times. The low point: a pipe in the unit above ours burst, sending brown water leaking through our kitchen ceiling. We submitted around six maintenance requests over roughly two months. The temporary fix management provided? A recycling bin on our kitchen counter to catch the drips. That's not what you'd expect for what you're paying. I could list many more examples of such hassles but don't want to drone on. If you're drawn to The Soto for its location, I understand, it really is well located. But given the cost, the building quality and management responsiveness need to be part of your calculation too. I would strongly suggest looking at cheaper alternatives that will ultimatley be identical or better living experiences.

Managment is unresponsive to issues. Front desk staffer, nice.However, they have told us several times that the manager isn't there to only walk by the desk, moments later and see that they are there. The place was filthy on moving day, things were broken and shabby. Nothing really has been corrected over the last nine months. Management doesn't seem to care at all whats going on. Parking is a mess two, the garage gate has been broken for extended periods of time. Had our car broken into, window smashed out so much for secure parking. Not a great experience. We had much higher expectations for this place. The website looks beautiful, but that's not what you find when you move in.

They are fantastic at matching shares and formatting unique schedules. They will accommodate many move in conditions and times.

The Soto is a complete scam. The pictures make it look nice but it’s a total hole. My roommate and I got placed in a four bedroom with random people after signing a lease for a two bedroom. They did nothing to fix this. The walls are paper thin, most windows face concrete walls, and the construction is so flimsy that bugs can crawl in anywhere. The new management is somehow worse than the last. So expensive just for another big heartless real estate company. None of this is the fault of the kids/students who work there however, just the management.