Campus Apartments Eugene, eugene-or

Park Knolls Bright Apartments I've been living here for almost 3 years now. I moved from the East Coast to Salem to start the second chapter of my life on the West Coast, and choosing this apartment complex was one of the best decisions I made. The location is perfect — right next to a grocery store, across from restaurants and pubs, plus a 7-Eleven and Walgreens nearby. The rental office is a quick walk away even though it's not in my building. It's quiet, the neighbors are fabulous, and the office staff — especially Mary — are phenomenal. Anytime I have a problem, I submit a ticket and it's solved immediately. I've never lived anywhere with maintenance this fast. My apartment itself is in great shape and honestly, this is one of the best places I've ever lived. Highly recommend.

I've really enjoyed renting from Bright Apartments. Interacting with management has generally gone very smoothly, with repairs happening quickly and politely. It was easy to lease a place here when moving from out of state. For two years they didn't raise my rent at all; the other years had raises that were pretty steep but basically in line with other properties that friends of mine live in. Management also worked with me on lease terms in a way that worked out very reasonably with minimal difficulty. The garden is nice but I wish the common areas were cleaner and the apartments were more cared for inside (in the sense that they're old and a little beat up). Still, it's cheaper than a lot of nearby newer places, so that's the trade off, rent is pretty reasonable for what/where it is. Overall I've been very happy here.

It was a pleasure working with the Manager, Mary Richardson from Bright Apartments in South Salem. From keeping open communication throughout the start of my lease to the end, she has been so kind and helpful. It was a seamless experience for my rental needs and can be for yours too. Thank you Mary!

Mary at the Salem office is super helpful and such a kind person. The Madrona Place property is also wonderful. 5 stars for Salem Bright!

DO NOT RENT FROM THEM! I should have read the reviews for Bright Apartments before I bothered with an application so they could ding my credit score, jerk me around, and lie to me. I submitted an application on June 13th and was told to follow up on Thursday June 19th, if I hadn't heard back. I called on Thursday and was told they didn't have any information, not a big deal. I follow up on Friday afternoon and was told that everyone was gone for the weekend but that a gentleman named Mike would give me a call on Monday, again, not a big deal. No call on Monday. I called on Tuesday when a gentleman named Mike told me I was denied and asked if I had received the denial email which would have a link to the TransUnion site and give me a copy of my credit report which they said was a 500 something and is highly inaccurate. He said he would send me an email so I could take a look at it and get back to him if I had any questions. Again, I never received an email, but checked my credit score online from multiple sources which confirmed that my credit was indeed much higher than they are claiming. Mike then said he would have to get a hold of their TransUnion representative who they have a contract with to see how he could send me a copy of my credit report. Thinking back, that completely contradicts what they said previously. I called back Monday, June 30th, and requested to speak to Mike but a gentleman named Austin said that Mike was out of the office today. I told Austin about my situation and he said that they do not go on credit score alone but other factors as well. I told him that was fine but either way I needed a copy of my credit report that they pulled. He told me he would email it to me. I got their email address and emailed them just in case they maybe put my email address down incorrectly in their files. My email to Bright Apartments went through, and again, they still never emailed me. Today, July 2nd, I called the office again in the morning and no one answer so my call got transferred to another facility where the woman said she would get a hold of Mike and Austin and let them know to give me a call, which I still have not received. These people will jerk you around, pull your credit score, lie to you about your own information and refuse to get back to you. Honestly, after reading all of the other reviews about the applicants who struggled with the same issues, along with the health hazards and living conditions of their dwellings, AND the awful management at many facilities, Mike and Austin's unprofessional and lack of consideration probably saved me more grief in the long run. Thank you gentlemen!