24 Fifty at University Park, denver-co

Shocked that I’ve asked two times to see an available unit and they haven’t ever responded back to me. (Assuming they don’t like the problems I have) Took seven days to come look at my AC unit . It’s going on almost 25 days without looking at my washer that was flooding and leaking . Many issues from trash areas left a mess and can’t even walk through , washer leaking water, ( still not fixed with damaged base board from water leaking) old appliances, garage doors not working half the time, multiple occasions without running water, (just the other week for example), roof has no covering from sun which makes it unusable 90% of time, neglect of maintenance from prior owners has made it a big challenge for new owners to stay on top of things. Efforts are being made but still a long ways to go. No kindness or compassion from staff can make up for the head aches this place causes for the cost to live here.

I’ve lived here for almost two years now and while there have been some problems in the past with the building, management, and overall vibe of the community, I feel this current team is really doing everything they can to make this a great place to live. They’ve had their work cut out for them at times, but the hard work is much appreciated!

The building always has fast turn over for any issues that arise and the leasing office is incredibly helpful. Coleman was a big help when there was some worry about my cat potentially being without a water fountain during the recent city wide power outages and he went up to check on the kitty and even placed a bowl of water down for her while I was on my trip for a few more days. They were able to give me some peace of mind and save me from a potential anxiety attack so for that I’m incredibly grateful. 10/10 service and incredibly helpful.

I wanted to wait a few months to give an honest review, as I thought there has to be some catch. But I’ve been living here nearly six months and I have been blown away about how amazing this apartment building is. I never thought I could say I love living in an apartment, but they make it hard not to! The unit itself: My unit is beautiful. The kitchen appliances are pretty new and work great. The cabinets and white counter are beautiful as well. My studio is very spacious, including a giant closet and bathroom. The air conditioning works great, and I’m sure the heat will be wonderful in the winter too. The building: It’s lobby and amenities are very well maintained by the wonderful custodial staff. Very clean and sleek, feels like you’re in a hotel almost. The hallways outside the apartments take a little to be cleaned, but that’s really just the neighbors don’t seem to be too concerned with cleaning their own mess. The staff: So friendly and helpful! Colt and Coleman have been super helpful during my stay here. They’re extremely responsive and always provide great service if any issues arise. I’ve never not had a question answered same day. They sit up front in the lobby most of the time, which makes it super convenient for quick questions. They’re also wonderful to chat with. The goodies: Beautiful and very well maintained. There is free coffee in the lobby! Lattes, espresso, cappuccinos, etc. They also put out some syrups recently, which has been a great addition. They put on a bunch of great community events, like they had an open bar pool party with catered nachos/tacos over the summer. They’re not just boring events like many communities hold! The gym is really nice, it might be a little small for someone who needs a variety of machines, but works great for the average gym goer. The rooftop hot tub is to die for. Same with the heated rooftop pool. They have maintenance issues at times as it is a rooftop pool facing the elements, but they work hard to get things in order quickly. The pool table is nice and they have a little theater you can use as well. Maintenance: Super responsive and very kind staff. The community uses an app for all communications which is super convenient. I’ve only had a couple issues and they were all resolved within a day or two. The elevators have gone down a couple times, but they have multiple elevators so it’s never a huge issue. The move-in process: Easy and quick. I got an amazing rent special as well. Colt was very helpful and again, very responsive, making it seamless. They transparent about move-in fees and extra costs (community fees, they’re about $100 give or take each month). I’ve rented for years and never thought I’d live in a community where I feel like I get my money’s worth. I was worried about some of the reviews, but the new management that took over a few months prior to my move-in has transformed this place.

We have lived in the Atelier for 2-months and in that time period we have had our storage locker broken into x 2 resulting in 3 bicycles along with numerous other items being stolen. On the night of March 28th, the closet system broke and fell from the wall. None of these issues are being addressed by management and the building remains unsecured with un-monitored public access in/out of the garage. This facility is not secure and management has unfortunately proven unresponsive. UPDATED JUNE 2ND While I understand The Ateliers’s desire to respond to my review to make it appear that management is sensitive to and addressing tenant concerns, it would be even more effective if management or ownership would actually address tenant concerns and secure the property. We are now over a month out from our second break-in at this property and The Atelier has failed to even fix the storage locker that was broken into. Addressing tenant concerns and securing tenant property appears to a very low concern for The Atelier or ownership, Laramar Group. The premises and garage remain unsecured even though management has acknowledged issues with theft and has repeatedly stated that new security measures would be enacted. We moved to The Atelier following a house fire and losing the majority of our belongings. In 3-months living here we have had most of our remaining belongings stolen from the locked storage that we leased from The Atelier. Additionally, upon the second theft, Atelier management blamed us for having stored nice things in the storage locker that we had rented...for storage. Our storage locker was cut from the adjacent locker, thereby the thieves were able to completely bypass the locks we had securing our locker. Overall, we have had a very negative experience and have chosen to move out early as the expense of the remaining lease is not worth the continued risk of theft and lack of security. Our final takeaway, if you can afford to live at The Atelier, you have lots of other options on this area that I would recommend you consider.