The Venue - Denton, denton-tx

The apartment complex is quiet and I haven’t really had any major issues. The only thing I dislike is that the water doesn’t get hot. They claimed they worked on the water heater when I first moved in over a month ago but the water hasn’t gotten hotter than lukewarm. I haven’t enjoyed my showers for the past two months & if I want a really hot shower , I have to go to a family member’s place. This would be the only reason I would not resign here. I’ve been dealing with it because lukewarm water is better than no water I guess. I put in a second maintenance order but haven’t heard anything back from them yet. I really regret that I didn’t turn the water on and let it run during my tour because if I had done that , I don’t think I would have signed. Overall , the people are nice in the office and they do a lot of giveaways.

I stayed at the Venue for two years during my undergrad at UNT and everything was 10/10. Never had any major issues if one arised I simply asked or put in a request and it was taken care of. The leasing office offers great people and staff who truly care about customer satisfaction. A big special thank you to Adrian, Ivanna, and Christina for making this place feel like home!

I lived here for 2 years and it was a great experience. Maintenance were always on top of things and responded in a timely manner. Christina in the office has always been super helpful and sweet. It’s an older apartment that naturally comes with its flaws but again maintenance stayed on top of it and it was easy to feel at home here. I would recommend it to anyone that is interested in a calm and kind community.

Just signed a lease but my gf has been a tenant for a year. She had some maintenance issues but due to location we decided to stay there together for the next year. Spoke to Christina and adrian. They took the maintenance issues into consideration. And we're extremely helpful. I believe the maintenance issues are just due to time of year. (Student housing turns. Iykyk) So while maintenance issues were present management has been on top of it and communicative about it. Its been pleasant process and since the unique scenario of our lease they were EXTREMELY ACCOMMODATING and easy to deal with. After the initial application most of the communication has been through text and very responsive which is super convenient for my busy life. Before moving i looked up previous issues. The most common complaint I saw was hot water. That has not been an issue in the apartment over the last year. The only issue is the distance from the water heater means you have to run it for a few minutes due to residual cold water in the lines. Its super normal and I find the previous internet complaints to be somewhat entitled. Its solid community. The gates were closed and locked once move in period ended. They are open anytime someone is in the office and closed all others. Very safe community as far as that We did have a car towed once. This was due to having a rental car that was parked in tenant parking. I believe this could be easily fixed by repainting clearly the guest parking and tenant parking since it wasnt clear where parking is supposed to be. Or a portal to add temporary vehicle changes. This has been my experience here and I find all of it reasonable business, the leasing staff however has been top notch and very helpful. And for a new renters like college students thats a huge thing. So once again Christina and Adrian were amazing

I moved here in a rush to get out of my previous hostile living situation. The staff made sure my transition was smooth. I definitely enjoyed my time here. I asked for a first floor due to my physical limitations and they were so helpful and accommodating. While there was no furniture, this place was amazing to live in. I had no issues with staff or even the actual apartment. When I had maintenance requests, it did take some time… but eventually they came to help. A few times the problems wouldn’t be solved so I had to keep requesting maintenance. That being said, they provided me with a space heater to accommodate their errors and made sure I was still taken care of even if the heater to the unit was broken. While the reviews are correct, this place is pricey, but it’s worth it. (Also, I didn’t have any bug issues unlike a lot of the reviews have complained about, so I’m not sure if it’s the building you get or if it was simply a different issue) The staff and management make you feel at home and make sure you’re taken care of no matter what. I only moved out because I wanted to live on my own and found a cheaper place a little further away. I love the Venue and definitely recommend it.