The Quarter Apartments, denton-tx

This place is absolutely disgusting. Pest everywhere, mold, the laundry room is FILTHY as well as even the outside. The water is always cold, can’t even take a hot shower. I would think twice about moving here, it’s a reason why they have 2.9 stars! The manager Amber doesn’t care, they think posting multiple giveaways is going to help. They never answer any emails/phones it’s stupid and ridiculous. Yeah the price may be on the lower side but it’s truly not worth the headache folks.

Do NOT Live Here – Health & Safety Nightmare!!! If I could give The Quarter Apartments negative stars, I would. My daughter lives at The Quarter in Denton, operated under Denton Student Apartments and managed by B.HOM Student Living, and this has been one of the most frustrating and disappointing living experiences I have ever dealt with. As a mother, all I do is worry about my daughter’s health and safety—and this place has given me every reason to. They claim someone is always available in the office, but that has not been our experience. The office is often unavailable when you actually need help, and getting a response feels like chasing people who don’t want to be found. Ironically, the college students working in the office have been more helpful and responsive than the actual supervisors. Management has been extremely difficult to deal with. Based on our experience, do not expect meaningful help or follow-through when issues are raised. Concerns are acknowledged but rarely resolved. The conditions at this property are unacceptable. There have been ongoing pest issues, including roaches coming from inside the walls, which have been reported multiple times. Maintenance requests are marked “completed” without the work actually being done. My daughter’s toilet has backed up, and other residents in the same unit have experienced similar plumbing issues, pointing to a larger problem with the property itself. Safety is also a concern. There have been repeated instances of individuals going through dumpsters just a few doors down from her unit. This is not something that should be ignored at a student housing complex. Billing has been inconsistent and confusing, with charges changing and little to no clear explanation. For a company that expects timely rent payments, the lack of transparency is unacceptable. It is also concerning that the University of North Texas lists Denton Student Apartments on its website, given the ongoing issues with safety, maintenance, and management. At this point, it feels like this property is being run in a way that takes advantage of college students who are simply trying to focus on school. Basic standards of cleanliness, safety, maintenance, and communication are not being met. Do yourself a favor and think twice before signing a lease here—or at any property under Denton Student Apartments. Students deserve a safe place to live while they’re trying to build their future—this is not it. Pictures: Roaches in microwave, roach bites on my daughter, filthy at move-in (we cleaned ourselves), roach on rug, roaches climbing out of a hole in the wall - the roach made the hole

I don’t want to make this too long. I would give ZERO stars if possible! I just want to say that we are being charged around $2,000 for a two-bedroom student apartment, yet whenever we try to follow up on an issue, they simply don’t respond. And guess what? For about two weeks, we noticed someone coming and going from the vacant unit next to us, even though there had been no move-in. We eventually found out that the person was not a tenant at all and had apparently just entered and been staying in the unit. When we reported this to the office, not only did they not thank us for bringing a serious security concern to their attention, they didn’t even reassure us that our own home was secure. They simply don’t seem to care. They just collect the money. I would not recommend living here or renting from BHOM or Quarter. Based on our experience, getting a response from management is extremely impossible.

Trash gets left next and around the dumpster even when it has room. Call the office and youll get no answer, send an email and youll get no answer, wanna go to the leasing office, well its at another property. You got a work order, it will take months to get it addressed and when it is addressed its halfased. Theirs so much potential here but no initiative. 07/27/25 Well the ac is out, theyre offering a window ac unit, which is cool but not enough. This isnt the first time this happens and theyre looking for a vendor to fix the issue. You'd think after the first time they would just keep using the same vendor but here we are three days in and I cant do much in my kitchen without sweating. 07/29/2025 The Ac issue still hasnt been fixed. 07/30/2025 It's been 5 days, its 101f outside and the Ac still isnt fixed. 07/31/2025 103f Ac still isn't fixed. 08/01/2025 Nothing has changed. No answer when you call the leasing office. They never updated us on the AC just found out by trying it one day. 08/13/2025 They turned off the water without warning. 08/14/2025 They turned it off again without notice and again won't pick up the phone. 01/02/2026 Their phone line is cut off and I cannot get in contact with anyone. O2/18/2026 Water is shut off thankfully they let us know through email an hour after they shut it off. 03/12/2026 I've now told them that I will not be renewing my lease and I keep receiving emails at 10pm and 1am to renew my lease. 06/02/2026 We been without hot water since 05/27/2027 They offered nothing, the hot water was off for days they didn't offer to reduce the rent for the month, a gift card just more apologies. 07/31/2026 Looks like at least 4 people are moving from different units.

Quite literally the worst apartment complex I’ve ever seen in my lifetime nothing ever fixed multiple changes in management no response to the telephone calls, never fixed things, had a leak in my kitchen for six months bugs everywhere black mold in my bathroom my shower didn’t work properly they put a hole in my ceiling but never repaired it from the leak from my bathtub and the black mold when I moved out they only gave me until noon to be out stating “no exceptions even though they never repaired a single thing from move-in I never had my washing machine installed it was in my living room when I got there. They are literally the worst I’m telling you now if you do nothing else find a different place to live!!! If I could give negative stars I would!!!!!!