Arbors of Denton, denton-tx

I’m a current tenant here. Monica (the owner) is extremely unprofessional and rude. She called me at 9am on a Thursday frantically telling me to move my car within the next 10 minutes because they have to fix a covered parking that got hit months ago. I told her she has to wait because I’m on campus in class (as a student in student housing does) and she sounded urgent and upset with that?? When I got back I moved my car and went to the leasing office to complain. I asked if she was here and the front desk lady (She’s very nice) told me “Monica was busy.” So I complained to her instead about how upset I was and why. I said you can’t be calling my phone at 9am DEMANDING me to move my car from an OPEN spot because you chose to be irresponsible and wait last minute to fix something that’s been broken for months. As the owner it’s your responsibility to plan ahead and communicate with your residents properly and professionally. Maybe send out a public text/email stating that the spot is closed off until the damaged area is fixed. You don’t call a resident’s phone at 9am DEMANDING me to move my car within 10 minutes bc you, as the owner, couldn’t be responsible enough to plan the maintenance ahead of time or give residents a premature notice. What if I was at work or couldn’t be home? Very unprofessional and I’ve read other reviews complaining about a similar lack of professionalism or respect.

Just moved in last month and I already can’t wait to leave. The apartments are overpriced for the condition they’re in and definitely need renovations. My unit has baseboards coming off and visible mold in multiple areas. The building itself also feels old and poorly maintained. The floors and wood throughout the apartment squeak constantly, and you can hear almost every movement from the unit above whenever someone walks around or does anything. For only about $200 more a month, you could probably find a much nicer apartment, especially considering this place is already not cheap. Parking is strict because tow trucks seem to be constantly watching the property for any opportunity to tow. The property looks much better in the photos online than it does in person, so don’t be fooled by the pictures. Arbors of Denton? more like Arbors of Mold.

I don’t know where the 5 star reviews are coming from but this place is baddd. Everything was basically js broken and out of place when we moved in. Every week is a new issue. Our laundry room door was broken, we put a work order and all they did was take the door off. Our dishwasher is leaking dirty water even tho we never used it and it’s turned off. They said they’d replace it then all they did was drain the dirty water and clean it. My toilet only flushes here and there. Our sink pipe busted and it’s yet to be fixed. It’s just too much and it’s annoying.

If i could write a zero star review i would. the lack of cameras around the complex and lack of urgency to fix issues to keep this complex safe makes this apartment complex one of the worst i have ever seen. ive seen complexes in a far worse state with up to date security. not only has it been nearly a month since the entrance gate has been broke (this plays into the entirety of this review), they havent taken any initiative to fix it to keep this complex from being compromised from outsiders that arent residents. To touch on the gate. The gate has been broken for nearly a month, so anyone can come in without needing the app thats required to enter in the first place. This matters because some idiot who though they could get away with stealing, entered the complex with ease (gate wide open not touched, and probably scoped out the area to try and find the best time to try and pull off this heist) and rolled off with my bike and tried to drill completely through the ignition to try and successfully steal my bike. (thankfully there was someone outside that saw it and called the cops). If you want a welcoming, safe, at home feeling apartment, do NOT even consider this place as the one.

if i were you i would be precautious about moving here. i moved in last year August 2025, i had payed the required fees to move in (with a cashiers check), and after that everything was fine up until October 5th came, when i got an email saving I owe money to them this was some days after i had just paid the rent for that month, it was saying i owe $900 something dollars I went down there to the leasing office and the associate told me that i was double charged, and the amount should be taken down the next day, and zeroed out. next day came and the manager Monica basically told me i was misinformed from the previous day, because the person i spoke with was new, and didn't understand the situation fully. she told me that i was basically charged for august rent again, plus all the fees, and because it was at that point October 6th, there was a late fee on there as well. she was saying at first that she wasn't able to waive some of the fees and that i still had to pay the late fee and the conversation spiraled into a 20-35 minute talk only for her to tell me that it was because the cashier's check i turned in back in august was never put through the system (which isn't my fault all i was told to do before i moved was to get a cashier's check from the bank or a money order), she told me i would basically have to go up to bank and get another cashiers check (i don't have a car, the nearest branch is 35 minutes away and they needed it asap) i called the bank and they said the management has to be the one to bring the original cashier's check, Monica then says again i have to be the one to do that, the people at bank said (again) she had to be the one to do it. so, she finally decided to do it. a lot of back and forth for no reason. I've never been through something like this before, it's my first ever apt, and first time really paying rent and things so i was confused and overwhelmed the whole time which i feel like is unnecessary. Not to mention when i moved in there was a drawer missing from the kitchen and my bathroom that it took a year to replace because i guess the original brand was "discontinued", and my roommate's closet door was missing as well she moved in two months prior to me and still didn't have her closet door only one she needed two doors. we even filled out the sheet given to us on move in day about anything being wrong with the apt and they needed it back that day or the next, and we never got it. i also dont think my dishwasher works, theres a stench coming from it and a stain that was there when i moved in and wont come out. i have pictures to prove it (payments). i renewed the lease the first time and won't be doing it a second time. 2 out of 5!!!!!!!!!