UNITi Bishop Arts, dallas-tx

i honestly wish i could give this complex less than one star. i’m approaching the end of my lease and am looking forward to it! when i first moved here it was okay. not too many residents, clean and well kept although the leasing staff has been an issue from day one. over time, the place felt like it became abandoned. grass growing tall, trash overflowing from the chute, pet piss stains in the hallway carpet. my personal issue was an ac leak (mind you, the complex is brand new) which caused mold spores to grow. the staff did not find the issue urgent and did not attempt to address it until i involved code compliance (who issued 2 violations to the property). another insufferable issue is an app that grants entry to the property. no key fobs, no codes so if your phone is dead or one day your app decides it doesn’t want to unlock your door (which happened to me) you’re SOL. “on site maintenance” let me know “you’ll have to wait until i get back on that side in about an hour”. subpar is too graceful of a word to describe this complex as. the location is convenient but at what cost? homeless living in the stairwells and gates that malfunction / close on top of cars. this has been by far my worst residential experience. do yourself a favor and avoid this property!!!

It seems like there’s a lot a falsely positive reviews from people touring who had been asked to leave a review. Just wanted to offer my genuine experience living at this apartment for a little over a year now: Management is incredibly frustrating. My AC stopped working, and it took 3 months, several open maintenance tickets, and calling the office nonstop for it to finally get fixed. In the meantime, the unit was reaching temps over 85°, and was in violation of many Texas Building codes. The baseboards in my unit have massive gaps between the floor, so insects were often getting through. There were ants all over the place, and even cockroaches!! I eventually got so tired of maintenance’s poor response time that I went around duct taping the gaps for some peace of mind. People leave so much trash outside the chutes that sometimes there isn’t even room to open the trash room door. Management keeps saying they will enforce violations but has still not installed any security cameras, and the problem has persisted. The parking garage gate never closes, and sometimes closes abruptly while a car is leaving. I have had multiple near miss situations that almost caused damage to my car. Calls to the main office get pushed to an AI chatbot that will field your questions and NOT connect you with a staff member. Overall, the rent is cheap (except they’ve raised rent so maybe not really) and the location is fantastic (very close to bishop arts). However, I will be leaving as soon as my lease is over. Generally unprofessional management with little to no empathy for any situations that arise.

I lived at this complex for the last year. The initial two months free was a great deal that allowed me to prorate the discount across my lease to have cheaper rent, so I paid 1170 a month for a studio rather than 1350. To be honest, that discounted rate was still too much for what is provided. The walls are as thin as cardboard, and the door rattles in the lock every time neighbors come and go so it sounds like someone is trying to enter your unit. There are no ovens or dishwashers in the studio units, and my stove would frequently go out for no particular reason - I eventually learned that the wiring of this place is insane and was causing the breaker of my stove to randomly flip from time to time (of course I didn’t learn this until nearly 9 months into my lease, so I was often without a stove in an apartment that already had no oven). The maintenance people who came to fix my issues frequently talked about how they “built this place so cheaply” and “wired it crazy”. Also, the studios are TINY! yes, you expect studio living to be small, but there is basically only room for a bed, some sort of storage cabinet, and maybe a chair or very small couch. Just be aware that if you have really any furniture at all, you probably want to go for a 1bd. There are multiple AirBnbs run out of this complex, meaning strangers are frequently coming and going - I can attest that my next door neighbors were different about every two weeks. If you get an interior facing room, the courtyard can be extremely loud at times, even late at night after the supposed curfew, mostly due to the cornhole and wooden jenga games being played until 11 pm and making loud crashing noises. The halls also reek of weed pretty often, which never bothered me too much since it never permeated into my unit, but could be bothersome to others who value a smoke free place. Overall, though, a lot of things are alright about this complex. The flat rate for utilities is pretty great for people who hate dealing with fluctuating electric/water/internet bills. The parking is secure and pretty simple. The hallways were typically quite clean, even if the trash rooms were often overflowing despite the office’s best efforts (I’ve lived in high rises before that had much worse issues with trash congestion, so it’s all relative). I had no bug problems aside from some ants finding their way in, but for summertime in a big city it wasn’t bad at all - never had roach issues or anything more significant. The package system can be a little screwy - I think in the entire time I lived here I never received a single package to the actual package locker, and if the leasing office gets your package at a time that they’re not open it can be a little stressful not knowing if your package has been stolen or if it arrived safely - but overall I had decent luck with my packages not being stolen. For a while the office was totally unhelpful, but the folks who work there now are doing much better, even if sometimes they are randomly closed at hours they’re supposed to be open. The gym is small but clean and has a decent selection of equipment. I had one issue with my AC leaking during peak summer, but this was a complex-wide issue that was resolved pretty quickly and otherwise the AC works almost a little too well - sometimes I’d come back to my place and it was like stepping into an arctic tundra lol. Overall, I didn’t find this to be the best apartment ever, but it certainly wasn’t the worst apartment ever! It’s a decent location for anyone who wants to be walking distance from Bishop Arts & all the stuff on Jefferson, so if you can handle very small spaces and cheap finishes, it’s not an awful place to live for a little while.

DO NOT MOVE HERE! My refrigerator has been going out for weeks and nothing is being done. I’m currently being ignored by the front office. My electrical plugs are going out in my unit. They just moved a bunch of college students in, they are running Airbnb out of this unit. So be prepared for strangers to be here way more frequent than often. The building has left a mess most often times. The management has been changed several times in the past four months that I’ve been here. The office is closed with no notice to anyone.They are very unprofessional.

We had such a great experience touring Uniti with Jonathan. From the moment we arrived, he was warm, personable, and incredibly professional. He walked us through everything with confidence and care, making sure we understood all the details without ever feeling rushed. His energy truly stands out — knowledgeable, approachable, and genuinely kind. He made the whole process enjoyable and stress-free.