The UrbanLoft Co. - Conway, conway-ar

⭐️⭐️⭐️⭐️⭐️ THE LOFTS — AN ABSOLUTE BLESSING! I honestly cannot say enough wonderful things about The Lofts and the incredible staff, especially Kristie. From the very beginning, Kristie went above and beyond for us. We were relocating and had some credit challenges, and she could have simply told us we couldn’t qualify — but she didn’t. She called us every single day, kept checking on us, answered every question, and found another approval service that helped us get approved. She made sure our family could get into a beautiful, safe home when we really needed it. Kristie is always smiling, professional, informative, and genuinely caring. And if she doesn’t know an answer, she doesn’t make something up — she goes and finds it. That says everything about the kind of person she is. And the entire staff — Briar, Jermaine, Kristie, James, and Parker — has been absolutely incredible. Everyone is friendly, responsive, and on top of everything. As for The Lofts itself… WOW! The apartments are gorgeous, brand new, beautifully furnished, and extremely well maintained. The building and grounds are beautiful and CLEAN. Even the dog areas are kept so well! 🐾 The location is amazing, too. We’re within walking distance of the university, and the views from our patio are gorgeous. And the value is unbelievable! You get furniture, electricity, Internet, TV, and so much more without having to juggle a million separate bills. For first-time renters, people relocating, or anyone wanting a beautiful furnished home without spending a fortune, I couldn’t recommend this place more. I honestly feel like I’ve been blessed by the gods to have found The Lofts. ❤️ It makes me feel like I’m living high-class while paying bottom dollar! Kristie, thank you for not giving up on us. You didn’t just help us rent an apartment — you helped change our lives. We are incredibly proud to call The Lofts home. 5 stars doesn’t feel like enough! ⭐️⭐️⭐️⭐️⭐️

I want to recognize Alex Slaughter at Urban Loft in Conway for his outstanding customer service. Alex has taken the time to reach out, follow up, and make sure my needs are being met. I truly appreciate his attentiveness and willingness to help—it makes a real difference to feel heard and valued as a customer. Thank you, Alex, for your professionalism and personal attention. You’re a great representative of Urban Loft!

If you’re looking for something small and cozy, you’ll love it here at Urban Loft. Very clean, quiet, and safe. I’ve never had a major issue but when I opened a work order, they’re sure to fix it according to how you schedule it and in a timely manner. My lease is up in a couple of months and I’m definitely going to renew it. This is how satisfied I am with Urban Loft.

I went to go tour these apartments after being urged by the leasing office to come check it out after saying to them over the phone that it would probably be too expensive and out of my price range for what I need, I showed up to my tour with my buddy, I was barley able to get in the door before the girl in the leasing office started bombarding me with questions that should have been asked over the phone before urging me to come visit these apartments, her tone sounded very demining and assumptive towards my friend and borderline racist, I have never had such a negative experience with a leasing office before and I most defiantly do not want to live in a place that will be racist towards my friends. If i could rate this place 0 stars I would.

On the bright side: The apartments are very nice and it was great not having to buy and move in furniture. Everything being brand new in the apartments and utilities being included are big pluses. The apartments also seem to be in the perfect spot to see a beautiful sunset and sunrise everyday, which I really appreciate. I also love the big windows. On the less bright side 😭: As Mr. Jeff Lang discussed in his review, I also moved in when the apartments were being falsely advertised as sound proof and they are definitely far from that. The walls are paper thin and you’ll hear people talking all the time. Another downside is the traffic on College but you learn to deal with it the longer you live here. All in all, I would recommend 🙃