Uncommon Columbus, columbus-oh

I rarely leave negative reviews, but my experience living here was extremely disappointing, and I feel future residents deserve to know what they may be signing up for. First, management frequently entered my apartment without my consent. Instead of scheduling a mutually agreed time, they would simply send a notice stating that staff might enter sometime during a range of dates, without asking for permission or providing a specific time. This happened multiple times, especially before move-out, and I repeatedly came home to signs that someone had entered my apartment. As a woman living alone, this was extremely unsettling. If you are a single female resident, I strongly encourage you to take this into consideration. Second, the building advertised trash rooms and trash chutes as amenities, but they were closed for months. Residents were prohibited from using them and instead had to carry their trash outside the building and around to dumpsters located behind the property. Despite paying high rent and being charged for trash service, residents were never refunded or compensated for the loss of that service. Ironically, when the trash rooms were occasionally reopened, months of accumulated demand would overwhelm the system because management had not increased the cleaning frequency, causing the chutes to clog again. Rather than improving maintenance, management simply kept the trash rooms closed for extended periods. Third, the office hours were misleading. The office was advertised as being open until 7:00 PM on weekdays, but in reality it was often locked by around 6:30 PM. If you are a PhD student or work full-time, it is extremely difficult to reach anyone during business hours. Email responses were also slow, and meaningful replies generally required escalating the issue to the property manager—and even then, the response was often unsatisfactory.

Living here has been a nightmare. I have now seen mice INSIDE my apartment twice, including one crawling out of the wall near my shower TONIGHT. Management acted like sealing a few holes and sending pest control days later would magically fix a building-wide rodent problem, meanwhile you can literally hear scratching and movement in the walls at night. The conditions of this property continue getting worse while management stays complacent. Trash rooms constantly overflow, gym equipment stays broken, the pool has been closed since last year, and there are homeless individuals sleeping in the lobby and reports of cars being broken into. For the amount tenants pay, this place feels neglected and unsafe. I should not be going into a 16-hour work shift at the hospital sleep deprived and stressed because I’m worried about rodents crawling through my walls. Save your money and look elsewhere unless you enjoy paying luxury prices for chaos, excuses, and surprise appearances from the local mouse population. Pictures, Left From Right: Mouse trap under my sink, trash room disgusting/a place for rodents to feast, and unhoused man in the lobby.

I truly had a great experience when I toured Uncommon Columbus for my daughter. From the moment I walked in, the environment felt welcoming, organized, and student-centered. The staff as a whole were professional, friendly, and clearly passionate about what they do. One staff member who stood out in particular was Caree. She was exceptional—very knowledgeable, patient, and genuinely invested in making sure I felt informed and comfortable throughout the process. She took the time to answer all of my questions thoroughly, explained the program in detail, and made sure I understood how everything would support my daughter’s growth and success. It’s not always easy to find a place where you feel confident entrusting your child, but this visit gave me a strong sense of reassurance. The level of care, communication, and professionalism demonstrated—especially by Caree—made a lasting impression. I would highly recommend Uncommon Columbus to any parent looking for a supportive and engaging environment for their adult children.

Despite multiple emails to the management complaining about dumpster truck coming at 2am and disrupting residents’ sleep, I have not receive any updates for the past 1 month, my complaint is basically ignored. It’s been over 3 month since the dumpster trucking coming to collect trash at ungodly hours. Every Tuesday, Wednesday and Friday (3/5 schools days) 2am and 5am respectively, you can expect these trucks coming and making sudden, ear-deafening loud bangs that will make you jump from your bed and your heart races. It’s like living in a war dungeon. Now my body has been programmed to wake up at 2am or 5am even on days that’s not on dumpster schedule, my sleep is completely ruined and health is severely affected. Not to mention the weekend party noise and the overflowing dumpster room. If you are thinking of living here, DON’T, unless you want to sacrifice your sleep and okay with a management that don’t give a shit about their resident.

Although the Uncommon community has some positives, my experience here has unfortunately been quite negative overall. I first signed my lease with uncommon under the impression that I would be receiving a $1,000 gift card that could be put toward rent for August. This was a false promise and I did not receive my gift card until November after having to contact management several times regarding the topic. Around November I also experienced the first of many, many water leaks from my ceiling. Having my living room, carpet, coffee table, etc. soaked every time it has rained for months has been extremely frustrating. Maintenance does not communicate with the residents and will come into the apartments without notice. They have now cut a large hole in my ceiling without contacting me for over a week to explain what they are doing to fix this problem. They will not treat a leak in your ceiling as an emergency for several months. As for the complex in general. The majority of residents here are undergraduate students, but they are extremely messy. The hallways and trash rooms are constantly overflowing, with people being too lazy to put their trash down the garbage shoot. The elevators here frequently break, and so does the parking garage door that is meant to be protecting our cars that we pay $120 a month to park here. The walls of the apartments are paper thin and I can hear full conversations and music from people walking and driving on high street 5 floors below me as if they are right outside my living room. The library across the street plays strange opera or classical music at all times of the day that you can hear from your bedrooms too. Uncommon also uses a package room based off of an honor system where you use a code to access the room and grab your package, but this leaves the opportunity to also grab any other package sitting in the room. I had several packages stolen in December. I would like to end with some positive experiences I had at Uncommon though. The management here has been a pleasure to work with. They try their best to quickly address the concerns brought to their attention, and they work with the residents to make their experience here better. The complex also has great amenities with a large study lounge, gym, yoga room, clubhouse, etc. They keep these areas clean. They also have a security guard that sits in the entrance and does rounds on the floors during the weekends which makes the complex feel a little more safe. My negative experience here may have been a unique situation, but unfortunately I would not pay to live here again.