Altitude Columbus, columbus-oh

PLEASE READ BEFORE MOVING HERE. This apartment is not it. I chose it because it was cheaper, but honestly, even the lower price wasn’t worth it, and now they’re raising the rent. When I moved in, my room was barely cleaned. There was dust everywhere, someone else’s papers in my drawer, and even someone else’s medication left behind. The bathroom and bedroom shelves were sticky, so I had to put cardboard over them. Our door also had a major crack between the door and frame that was wide enough to see people through. We didn’t even have a peephole, so we literally had to use the crack to see who was outside. Management never offered to fix or replace the door. The hot water lasted about 8 minutes before turning cold, even when no one else was showering. There was also a constant gnat problem in our apartment and my roommate’s previous apartment. We were clean and always did our dishes and took out the trash, but maintenance’s solution was just pouring bleach down the sink. I moved out way before my move out date, and when I came back, there were ants all over the corner of my door despite there being no food around. During room checks, they also took pictures of my personal room. I was going through something at the time, so my room was a mess, but I’ve lived in multiple apartments before and never once had a landlord or management take pictures of my personal room. I found it extremely invasive. The bathrooms don’t look like the ones they show during tours, the gym wasn’t finished when promised, the pool was only open for two days before being closed for the rest of my time there, and the hot tub was advertised as being open all year but wasn’t. The parking garage also literally moves and shakes when someone drives on it, making it feel like it’s about to fall. The fire alarm randomly went off three times around 4 AM, and there were also multiple police visits that I don’t know the reason for. The only good thing I can say is that the maintenance guy was great and got us a new washing machine when ours started making loud noises. Other than that, I would not recommend living here. Don’t let the cheap price or nice tour fool you. Ask current residents about their experiences and make sure you see the actual apartment you’ll be living in before signing a lease. I wish someone had been this honest with me before I moved in.

Living here keeps making me mad everyday and i was going to write a review after i have moved but i want to warn people especially if you’re coming from out of state to not live here. I should have known with the 2.9 stars review they have when i saw this place but i still moved cos i desperately needed a place and did not have enough time to look for other places. After i had signed a lease, it took them 2 weeks before they could move me in because they wanted a non refundable $500 even after i had a co-signer. When i wanted another apartment cos moving from out of state and living in a hotel for 2 weeks was getting expensive, they finally got me a room. They said they would do a roommate matching based on the question we answer but the roommate they matched me with is so dirty, and im an overly clean person which i stated in the questionnaire. I wanted to move but they want me to pay $300 for someone they matched me with but they would not do anything about it. Their amenities is not working, everything is under construction, it’s so hard to get deliveries that i started just getting my delivered at Whole Foods instead. DoorDash will drop your food in the middle of the street. So they got a new office manager Nicole and the new thing they started doing is towing people’s cars. I have parking permit in the garage and there has been no jurisdiction regarding what type of car to park there and these liars said it’s the security company, but the security company said it isn’t them, but i have to talk to the property manager. And these lying folks keep denying it. Now they towed a students car, for someone who has exams coming up, how do they expect one to focus. AGAIN, DO NOT MOVE HERE!!!!

This place is an absolute disgrace. They seem to put an unbelievable amount of time money and effort into towing away guest’s cars without checking for notes and guest passes. Meanwhile they went the entire year without completing renovations on the gym. Pool has barely been available. They locked my girlfriend’s roommate’s door even though she had paid rent and wanted her to be able to use it for storage. They are both highly incompetent and evil. But there’s no security and we’ve heard gunshots. They put so much time and money into towing and not security. Honestly just beyond shocking how bad the experience has been here. Do not live here unless you are beyond desperate and have very little self respect.

do not move here! 1.) The apartment did not match what was shown during my tour. The rooms offered are NOT like the sample room (even a year later as I move out). There were NO fans at all and no mirror doors to the closet (there was no door at ALL matter of fact and they refused to put it back on). I was also told there was guest parking on the fourth floor which is false. 2.) When I first moved in there were already clothes in my rooms dresser -nothing was cleaned or checked prior. The bathroom closet shelves were so sticky that we had to get covers because they could not be cleaned. 3.) The apartments advertisements are all AI-based and not real, there are no actual amenities as the main building is 'under construction' and the pool was ALWAYS closed, the hot tub has had a 'missing part' for over a year. 4.) Within the year I lived here, the new building had no noticeable progress despite loud construction noises starting around 8 a.m. almost every day. They did, however, leave a giant pile of dirt in the parking lot for weeks, blocking the wheelchair ramp —so I guess that was one visible update! 5.) The hot water sucked!! I could never take long showers in the winter. 6.) Maintenance does not give time frames before showing up at all. 7.) Privacy and security were not taken seriously. Workers left my room door unlocked after a room check, and it was left unlocked for hours (I had an older roommate who was known to snoop and go into others rooms without permission). 8.) During the room checks photos were taken of the inside of all of my roommates bedrooms! 9.) Reward incentives were not honored. They offer 'gift card' rewards, and then claimed to have run out when I finished my punch card. Months later, I still never received it or any follow-up. 10.) The Wi-Fi frequently disconnected. 11.) Poor handling of storage security (robbery?). My roommate lost her key to her storage room in these apartments and the apartments refused to give her a new one for over 9 months. When we eventually checked the unit together, we found it already unlocked and ransacked. They admitted in office it must have been a worker as they have a key (to each other) but offered no help to my roommate. This vandalism WAS reported to the office and ignored. 12.) My other roommate had to ask Hanna L. 4 different times to return her $200 one-time concession charge. I had gotten mine back immediately without asking.

The renewal apartment is neat and clean even though some facilities may be old. The managers are nice, friendly and responded quickly after reaching out. The apartment is also a quiet one. Compared to other nearby apartments, the price is also affordable and cheaper. The OSU Medical Center and main campus center shutters just next to the backyard! Walking 4 minutes to the shuttle stop!!