Narrative at Columbia, columbia-sc

I have lived here for two months and have experienced multiple serious issues with the house. From the time we moved in, the A/C on the first floor has not blown air properly. As a result, the kitchen, living room, and downstairs bedrooms are often more than 10 degrees warmer than upstairs. Two months later, this still has not been fixed. Management’s solution was to provide window units for the downstairs bedrooms, which feels like a temporary solution rather than an actual repair. We have also dealt with a sewage smell in some of the upstairs bathrooms since moving in. Again, after two months, there has been no fix. Most recently, water began coming up through the kitchen floor, and the downstairs toilets would not flush. I called the emergency line at 8:00 a.m. Someone arrived around 9:00 a.m., said they would have someone inspect the septic tank, and then left. By 3:15 p.m., no one had returned or provided an update, so I called again and was told someone would be sent over. After another hour passed, I called to ask whether it was safe to use our water since the toilets still would not flush. I was told a plumber was on the way. The plumber finally arrived around 4:30 p.m. Once the issue was repaired, we spent the rest of the night cleaning up water from the floor to prevent mold. Although the immediate plumbing issue was eventually fixed, the response time was unacceptable for something so serious. For a brand-new building, these repeated problems and the lack of timely, effective communication have been extremely disappointing. Based on both the unresolved maintenance issues and management’s response, I would not recommend living here.

I went on a tour of The Narrative with Lexi the other day and had such a great experience! The property was honestly amazing and had so many cool amenities. Lexi was super nice, welcoming, and made the whole tour really enjoyable. She was also really helpful and answered all of our questions. Overall, I had a great experience and would definitely recommend checking out The Narrative!

Great property, I absolutely LOVE living here!! I have to shout out bekka that works in the front office. She is the sweetest soul and always insanely helpful!!

Narrative is such a nice and quiet apartment complex. I felt so safe the entire time that I was there. Rebekka is such the nice person. She greets me everyday when I walk into the clubhouse

Oh boy, do I have a lot to say. It's only been a few months, but the real colors of the clientele have been shown, and the lack of real accountability from the Narrative is clear. To start, I'll go over a list of pros. Most of these are standard, but are worth considering: - Clean place, for the most part. - Gates work, to some extent - The Narrative is brand new, meaning you won't be seeing or hearing about too many plumbing or electrical issues. - Amenities are OK. Pool's alright, sauna's alright. Gym has two floors, and is spacious. OK, now cons. A whole laundry list. Parking is NOT enforced, whatsoever. It has been twelve weeks into the semester as I type this review, and they have yet to tow anyone, whether the offender be inside a reserved spot or not. Absolutely incredible. Paying $70+ for a piece of plastic that may or may not work sometimes at this gate is great, but I may not even get a spot from a safe distance to my room because my rude neighbors decided that night to host a party that involves multiple guests (ignoring the guest rule; all guests must park in one of the forty spots near the gate), forcing me to either scavenge for a spot, or wait for those clowns to leave. Many tenants have zero consideration for their neighbors, and it shows. To add some salt to the wound, they told us that YES, towing would be enforced! But, unfortunately, that only applies to the people who spend an additional $70+~ for a RESERVED spot.We pay these owners OUR CASH to LIVE in THIS DEVELOPMENT. Not much else is asked other than I walk a safe distance to my room. This news was delivered to me via the towing company. Not their fault; I just wish that this development didn't lie about enforcing parking for EVERY SPOT. This situation grew much dire during the Halloween weekend. Entire development? Flooded. Parking was out of control, guests were parking behind other cars, etc. You get the picture. No towing was enforced that weekend, nor has it been enforced since then. Cops had to come by and escort all of these party goers out... twice! Not good when the cops have to get involved twice in a NEW development. I quite literally do not mind if parties go on, at all, contrary to what you may believe from my pretentious review. But, once they start breaking the noise policy of Columbia, and bothering neighbors (which, I have seen & read), that's when it becomes a problem. I have already filed a report to the development about my rowdy neighbors, and not much can be done because it requires three reports to get someone evicted. So, we'll see if anything happens, or my neighbor and I have to keep hearing loud screaming every Friday/Saturday night at midnight. If nothing happens, not much I can really do other than keep complaining and get the local authorities involved. And yes, authorities are getting involved now! Someone in this development very recently got a visit from the police! Vetting processes are a must with developments like this, especially ones with students. Please, vet! It keeps places like this safer compared to the ones down the street. One final nitpick! Trash! It's a disaster. There's only a single compactor in this entire development and its always sky high with trash. Like, really? I get it might be an extra 200-400 dollars to get someone to compress the trash, but it can't be that hard to do it twice a week? Three times a week? Students tend to buy junk and toss junk very frequently; had no one thought this through? At least other developments, like The Roost, had this planned out, and have multiple trash disposal facilities throughout. I may as well drive to the closest Columbia dumping facility to rid of my trash now Things here, to say the least, are a mess. I want this place to do well... I really do. But this is a really bad growing pain. This place will befall the same fate as those also on Bluff Road: disgusting, unmaintained, crime-ridden, and unsafe. We can do better, and I hope we TRY to do better. People deserve clean and safe spaces to live. 3 stars for the effort.