The Quarters Columbia, columbia-mo

I would not recommend. They do not clean the apartments after move outs and will look for the most ridiculous things to charge you for when you move out. For example, we were charged for a drop of liquid soap that was left on the bathroom sink and some dust on the couch. We left the apartment cleaner than it was when we moved in. Also, the a/c did not work even though the issue was reported many times. Pics are from when we moved out. It is CLEAN!

Do not live here!! First year was fine even though half the time my A/C and heat never worked, they took forever to complete maintenance request and I had 2 incidents when maintenance just walked in without knocking (i called to report it but the quarters never contacted me back BOTH times). Workers in the leasing office were rude and didn’t know much information about anything and property manger was never available even at the times they said they would be. They wanted to raise rent but had nothing to offer for individuals in studio apartments. After I moved out I cleaned the place SPOTLESS I also did not have a car at the time so I had to walk to return my key, I have a timestamp of 12:10pm and they charged me $1000 for being 10 minutes late PLUS $700 for cleaning fees I included the photos I took AFTER move out and like another review on here it is spotless! So do not live here they literally play games and make you feel so uncomfortable that you can’t even call your apartment a home. Very unprofessional I cannot count how many times someone in that office has rolled their eyes at me for asking a simple question. Lastly, amenities are not always available. Fitness room has no A/C so during the summer it’s literally a sauna, they don’t take security seriously so there is instances where people sneak into the pool and now the entire complex gets spoken to in emails like children and they take away our “pool privileges” even though we pay for it. Save yourself the stress! They also claimed I stole their remote when I literally didn’t? You can see it in the photos, what am I going to do with a remote and not the tv? Silly.

The apartment was dirty and the walls unpainted; they don't change the air conditioner filter—I had to buy and install it myself. In the office, there was a young woman with long, dark hair who was very rude and sarcastic. She needs customer service training.

I'd like to start out with something positive the location is great. The amenities are great. The staff is extremely unhelpful. Nothing management wise is done in a timely manner. The furniture has been falling apart for 2 years with repeated inquires about replacement. The spring is broken in one. Steps are cracked and broken on the stairwell. The large stove burner does not work. Over all just not great accommodations for what you pay. ALSO if you rent an apartment with more than one room and you roommate moves out, THEY WILL PUT SOMEONE IN THERE AND NOT TELL YOU. I was told legally they don't have to inform you. But honestly be a decent human being and TELL THE REST OF THE PEOPLE LIVING IN THE APARTMENT so they DON'T have a heart attack when a random person just opens the door.

The front desk is great. Very friendly and they were great at their jobs. The issue I have is that anytime I need something, there is never a manager available to speak and then they say that they will call me back the next day and I never get a phone call back. This has happened like 4 or 5 times now. All I ever want is the problem resolved but that doesn’t happen because there is never a manager available. Don’t try and re-let your apartment either. They will charge you an arm and a leg. Apartments are nice but do not recommend dealing with them.